We're excited to unveil a new YouTube series we have been working on for the past few months called Studio Life. It's a series of bite-sized chats (5-10min long) where we discuss different issues that studio owners face. Owning a studio is a LOT...and we're hoping our experience can help.
For example:
Should you let customers video in class for social media?
What kind of waitlist should you run?
How to handle drop-ins who haven't paid?
A long time client keeps abusing our cancellation policy - what should we do?
Should I credit our memberships if I leave town for a few days?
And many many more!
Owning a fitness studio is a ton of work, and you are constantly bombarded with questions from customers & instructors on how to handle different situations. Luckily we've seen and thought about a lot of them!
Check out Studio Life on YouTube and let us know what you think in the comments. Have an idea of a topic you'd like us to cover? Let us know at hello@punchpass
Here's one of the first episodes - visit the channel for more.