MindBody was built for enterprise franchises — and priced like it. Pricing is per location, the reporting and marketing tools most studios want sit on higher tiers, and plans come with a 12-month contract. Punchpass does what your studio actually needs for $59–$149/mo, month-to-month, for your whole account.
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Ratings from Capterra — Punchpass and MindBody, as of July 2026
MindBody's U.S. pricing starts at $79/mo — per location, on the Starter tier. The analytics, reporting and marketing tools most growing studios want sit on the Accelerate and Ultimate tiers, every location adds another subscription, and plans come with a 12-month contract. Payment processing is billed separately on top, whichever processor you use. Punchpass is $59–$149/mo for your whole account, month-to-month, with zero commissions. What you see is what you pay.
MindBody locks studios into 12-month auto-renewing contracts. Cancellation is notoriously difficult. Punchpass is month-to-month. No commitments, no penalties, no sales calls to cancel. You stay because you want to, not because you're contractually obligated.
Despite 1,500+ employees and 24/7 availability, MindBody's support is rated just 3.8/5 on Capterra. Punchpass scores 4.9/5 for Customer Service — a 1.1-star gap. Our team is small, responsive, and actually knows the product.
MindBody was designed for multi-location chains and franchises — 100+ report types, extensive configuration, and enterprise-grade complexity. For a studio running 5–20 classes per week, that's overwhelming overhead. Punchpass does what independent studios actually need — scheduling, attendance, member management, and payments — without the enterprise bloat.
MindBody charges a commission when the Mindbody app brings you a qualifying new client: 20% of that client's first purchase, capped at $30. It's a one-time fee on the first purchase rather than a cut of every booking, and MindBody checks your existing client records, tracked business referral links and client survey responses first, so an existing or business-sourced client doesn't trigger it. The bigger consideration is that the same marketplace promotes other studios to the people browsing it — so while you're paying for the platform, it's helping your competitors reach customers too. Punchpass charges zero commission on any client, ever.
Punchpass beats MindBody on every Capterra sub-score: Overall (4.8 vs 4.0), Ease of Use (4.8 vs 3.9), Customer Service (4.9 vs 3.8), Features (4.6 vs 4.0), and Value for Money (4.8 vs 3.6). That 1.2-star gap on Value for Money is the largest of any competitor we've analyzed — MindBody customers overwhelmingly feel they don't get proportional value.
MindBody publishes its three plan tiers and a starting price of $79/mo per location; to find out what your studio would actually pay once you factor in the tier you need, your location count and any add-ons, you'll generally go through a demo and a sales conversation. Punchpass pricing is on our website — $59, $99, or $149/mo for your whole account. Pick a plan, start a free trial, no credit card required, no demo to sit through. You'll never get a surprise bill.
MindBody publishes its three plan tiers and a starting price of $79/mo per location; what you pay above that depends on the tier, location count and add-ons in your quote. Here's how the two compare on the terms we can both state plainly.
| Punchpass | MindBody | |
|---|---|---|
| Starting price | $59/mo | $79/mo (per location) |
| Plans | Grow $59, Flow $99, Pro $149 — flat, per account | Starter, Accelerate, Ultimate — priced per location |
| Contract required | No — month-to-month | Yes — 12-month annual contract |
| Marketplace commission | None | 20% of a qualifying new client's first purchase, capped at $30 |
| Your clients see competing studios? | No — your clients are yours | Yes — marketplace shows competitors |
| Virtual classes (Zoom) | Included on all plans | Zoom integration available |
| Email marketing integrations | Mailchimp, MailerLite | Built-in campaigns on the Ultimate tier |
| Capterra rating | 4.8/5 (177 reviews) | 4.0/5 (~2,967 reviews) |
| Pricing published? | Yes — every plan price on our website | Starting price and tiers published; your quote via sales |
| Ease of Use (Capterra) | 4.8/5 | 3.9/5 |
MindBody's starting price, marketplace commission, and contract terms per MindBody's pricing page, Marketing Platform fee documentation, and contract & cancellation data (as of July 2026).
This is a software subscription comparison only. Payment processing is deliberately excluded from both columns: it is transaction-dependent, you pay it to a processor based on your own volume, transaction sizes and card mix, and it is not part of either company's subscription price. Mindbody Payments is optional, not mandatory; Punchpass uses your own Stripe account.
Assumptions behind these figures
At MindBody's published entry price, Starter for a single location costs less per year than Punchpass Flow. The gap opens up on the tiers that carry the reporting and marketing tools most studios want, and on every extra location — and with Punchpass there's no contract, no commission, and your clients stay yours.
Try Punchpass for 14 days, on us. No credit card required. No sales call needed.
We believe in honest comparisons. MindBody is the industry leader for a reason — they've been operating for 20+ years with 80,000+ businesses on their platform. Here's where they have a genuine edge:
MindBody has been the industry standard for 20+ years with 80,000+ businesses on the platform. Being "on MindBody" carries recognition in the wellness industry. If brand association matters to your positioning, that's a real factor.
Multi-location management, 100+ report types, staff payroll and commission tracking, hardware POS with inventory management, and franchise support. If you run multiple locations or a large operation, MindBody has capabilities Punchpass doesn't.
Charlotte
Movement Designed to Feel Good
Within one week of having invested in Punchpass I’ve gained hours back into my life that was previously spent doing boring admin stuff. I am SO THANKFUL! User-friendly and thorough -- ❤️ loving it so far.
Martin Guyer
Momentum Movement
Easy to navigate platform for the customer and administrators! Awesome tech support and tutorials.
Rene
Challenge Aerial
The Punchpass platform is very user friendly and the Punchpass team is incredibly responsive and helpful. I feel like they know us, they understand our business needs, and they work every day to try to help us become more successful.
Leah
Forever Wild Yoga
We love using Punchpass for our yoga studio! The tech support has been great and the flexibility of the software has been perfect for our yoga studio!
David Morley
Founder, Hamilton Yoga
Australia
Since switching from another platform a few years ago, I've never looked back since using Punchpass. Simple to use and always being developed, Punchpass is a great management system. Coupled with Stripe, payments are made easy for clients.
Jurian Hughes
Owner, Studio Jurian Hughes
USA
I’m so glad a friend recommended Punchpass to me four years ago. They’re reliable, helpful, easy to manage, affordable. I couldn’t run my online yoga business without them.
Martina
Owner, Inside Out Wellness
Ireland
Straight forward and easy to use. Brilliant support and such a quick response with solutions to any issues I may have. Would highly recommend Punchpass for any studio or gym.
Rachel Baker
Owner / Instructor, Rebels & Dreamers Pilates Studio
Nelson, New Zealand
Punchpass is such a great booking system! The team are always there to assist when needed and are very helpful. Highly recommend. I get a lot of great client feedback about how simple it is to book and use the app :)
John Gagnon
Teacher, JOY / Journey Om Yoga
Salem, NH
Easy registration for classes for both students and teachers. Built-in email reminders are wonderful for when life gets busy, and time gets away from us!
Carol Angelo
Owner/instructor, Zumba with Carol Angelo
United States
I can’t say enough about this service. So much thought has gone into making this site easy to navigate. As a small business owner, this service is affordable and has changed how I keep track of my clients. Amazing customer service.
Claymates
Founder, Claymates Ceramics Studio
Canada
I have had a great experience with Punchpass! There is not a lot of software that works for my type of business (community pottery studio), and Punchpass has made class management so much easier for me.
Kelly Peckholdt
Owner, Positions Dance Studio & Babylon Barre
New York, USA
We've found Punch Pass to be very user friendly both for staff and clients. It has many helpful features for a great price in comparison to their competitors. Their tech support & customer service is always very responsive, too!
Katie Moore
Katie Moore Fitness
Best solution for studios & instructors! I’ve tried them all. Punch Pass is affordable, easy to set up, intuitive, customizable & easy to use for customers! I would definitely recommend PP to Zumba, yoga, or any group fitness instructors.
We've helped many studios migrate from MindBody. The process is quick, painless, and completely free.
Try Punchpass for 14 days alongside MindBody. No credit card, no obligation.
Send us your MindBody exports and we'll upload your customers, passes, and memberships — usually within 24 hours.
Many studios launch while still in their trial. It's that straightforward.
The core difference is who each product was built for. MindBody is an enterprise platform designed for multi-location franchises and large wellness businesses — 100+ reports, complex configuration, per-location pricing, and annual contracts. Punchpass was built for independent studios that want to set up in an afternoon and get back to teaching.
The other major difference is cost and ownership. MindBody's U.S. pricing starts at $79/mo per location, with the reporting and marketing tools most studios want on higher tiers, a 12-month contract, and a commission on a qualifying new client's first purchase through the Mindbody app (20%, capped at $30). Plus, MindBody's marketplace shows the people browsing it offers from competing studios. Punchpass is $59–$149/mo for your whole account, month-to-month, with zero commissions — and your clients stay yours.
Yes — MindBody's marketplace with 3.7M+ monthly app users is a genuine discovery channel. MindBody charges a commission on it, but it's narrower than it's often described: 20% of the first purchase made by a qualifying new client who finds you through the app, capped at $30. It doesn't apply to every booking, and MindBody checks your existing client records, tracked business referral links and client survey responses before treating someone as a new client — so an existing or business-sourced client doesn't trigger a fee. The consideration that matters more for most studios is that the marketplace also shows the people browsing it offers from competing studios in their area.
Most independent studios find that new clients come through word of mouth, social media, Google, and their website — not a software marketplace. If the MindBody marketplace is a significant source of your new clients, that's worth weighing. But consider whether the commission and the risk of losing clients to competitors shown in the same app is worth it.
Start by checking your contract renewal date. Many studios start evaluating alternatives 2–3 months before renewal to avoid auto-renewal lock-in. You can start a free Punchpass trial anytime to test the platform and get set up before your MindBody contract ends.
We've helped many studios transition from MindBody. Our team can assist with data migration — free of charge — and help you get running on Punchpass before your contract expires so the switch is seamless.
For independent studios running classes — yes. Punchpass covers scheduling, online booking, attendance tracking, member management, payments via Stripe, Zoom integration for virtual classes, Mailchimp and MailerLite for email marketing, and embeddable schedules for your website.
What Punchpass intentionally doesn't do is enterprise features: multi-location management, hardware POS, staff payroll, or a consumer marketplace. If you need those, MindBody is the right tool. But if you're an independent studio paying for features you never use, Punchpass gives you everything you need at a fraction of the cost.
Punchpass is month to month. No contracts, no commitments, no annual lock-in. You can upgrade, downgrade, or cancel anytime — and you won't be billed again once your current month ends. No sales calls, no penalties, no negotiation.
Absolutely. Start a free 14-day trial — no credit card required. You can run Punchpass alongside MindBody to compare the experience firsthand.
Many studios get fully set up during the trial period. Add your classes, test client bookings, and explore the reporting before making any changes to your MindBody subscription.
We've helped many studios migrate from MindBody and we make it as painless as possible. Export your client data from MindBody and we can upload it for you — we don't charge for data migration.
We'll help you transfer customer information and any active passes or memberships. Most studios are up and running quickly, often while still in the free trial.
No. With Punchpass, you connect your own Stripe account and pay standard Stripe processing rates — we don't add any markup or platform fees. On MindBody's side, Mindbody Payments is optional rather than mandatory. Either way, processing costs are transaction-dependent — they come down to your own volume, transaction sizes and card mix — so we've kept them out of the subscription comparison above rather than rolling an estimate into a monthly figure. The differences worth weighing are MindBody's commission on a qualifying new client's first purchase through the app (20%, capped at $30) and the fact that their marketplace also promotes competing studios to the people browsing it.
In January 2026, MindBody's parent company (Playlist) announced a $7.5 billion merger with EGYM, a gym equipment technology company. The combined entity will focus on AI development, corporate wellness, and international expansion.
For independent studios, this signals that MindBody is moving further toward enterprise and away from small studio needs. Investment will focus on gym equipment integration and corporate wellness — not simplifying the experience for a yoga studio running 10 classes a week. If you've been feeling underserved by MindBody, that trend is likely to continue.