Product Updates

There is now an embeddable widget for your Appointments. It matches the existing one that displays classes from the regular group class schedule.

The public calendar now allows 'chaining' of multiple class IDS to allow a custom filter to be created. In English...this means you can create a custom filter of any group of classes you want! This worked before for the List view...now it also works for Calendars.

Microsoft Office 365 is now a choice in the 'Add To Calendar' dropdown. No more weird workarounds required!

Numerous improvements to 'Donation' passes. They are now called 'Sliding Scale Pricing' passes to allow more flexibility. The 'Donation' label no longer shows, and they can now havea price 'floor' of $0. The 'choose your price' picker has been improved, and now Tickets can have sliding scale pricing! 🎉

You can now set classes to allow bookings after the class has started, including selling tickets. This is great for longer events where people might decide to drop in...now they can buy a ticket/register after the event has started!

Now when sending bulk email, you'll be first prompted to confirm the recipients, and you'll have an opportunity to review/edit your email before clicking send. Bonus - you can selectively remove recipients at this point, allowing you to email only some members of a class!

Our Android app is now live in the Google Play Store! With studios and customers around the world using Punchpass, the Android app was a priority this year. We are excited to finally have it live! Click here to visit the Google Play store to download.

Clients can now bulk cancel memberships if necessary.

A number of improvements have been made to help customers who are having trouble logging in, and for admins to better manage the Apple Private Relay logins. We'll also now show admins HOW someone last logged in (Google, Apple, password) so they can help troubleshoot problems when customers reach out.

Customizable purchase catalogs are now live! 🎉 Now you can group similar passses together for sale - all your new customer offers, your memberships, or any combination that works for your business. Click here to learn more.

Clients with larger content libraries were having difficulty managing their videos - our new bulk management page allows clients to quicky bulk expire older videos or remove them.

There is now a report/filter on the customer list to let you see what customer emails have been marked as bounced.

If a membership has not yet started, we now give admins the ability to modify the start date if needed. So if the customer decides to get started sooner....it is a quick change!

For clients who have a large # of customers in the system (10,000+) we now have a number of small improvements in place to help fix any lag time around displaying dropdowns, customer lists, etc.

We've shipped a change to how we link to & display individual classes in a series, to specifically address situations where the full series registration is full...but there are spots left in some of the individual classes that are part of the series. As always the goal is to help you fill your classes!!

The process around tracking your customer's unsubscribes from your marketing messages has been improved to make sure an unsubscribe from one client does not affect the sending ability of any other clients. Clients can now better manage their unsubscribed customers via a filter on the customer list.

Our IOS app is live in the app store! 🎉 While the functionality is essentially the same as the PWA, the IOS app is much easier to discover & install, and has push notifications.

We have completely rewritten the purchase flow code to improve the stability and performance of that code, to allow much quicker troubleshooting when something goes wrong, and to improve the speed at which we can improve/change it in the future.

We have improved the signature process behind our online waivers. Customers must now type out their full name to sign the waiver, instead of 'signing' with a digital signature pad. We also now save more metadata around the signature event to ensure compliance with esigning laws.

We've moved the video library over to being hosted and powered by Mux.com. This gives us much greater functionality to build on as we look to improve the content library. Over 25 terrabytes of data were moved!!