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Product Updates

Punchpass is constantly being updated and improved! This is what’s new:


New Reports ๐Ÿ“ˆ

May 21, 2024

We’ve release two new reports to help compare different classes. You can compare class performance at a high level (Yoga vs Pilates) or can compare at a more granular ‘day & time’ level. How is my Hot Yoga class at 9am on Tuesdays performing compared to the one at 1pm? Start digging into your schedule to see if the data matches up with what your gut is telling you!

New Feature

Family Accounts

May 16, 2024

We have added what we call Family Accounts – the ability for a parent (with just one login) to manage the bookings for themselves AND multiple children. All passes are still owned by the parent, and all communication still flows back to the parent. But now it’s MUCH easier to see which child is booked into what classes. Children have separate waivers, can have standing reservations, and the child/parent name are clearly shown when marking attendance or reviewing reports. We’re excited about this one! More information on our blog.


Revenue per Class Breakdown

May 10, 2024

We’ve improved the ability for admins to see a detailed breakdown of how Punchpass calculated the revenue for an individual class. Just click on the link in the blue attributed revenue box, and we’ll show you each attendance, the pass used, and the revenue attributed from that pass.


Database Provider Upgrade

April 8, 2024

We moved our database to a new service provider today. ๐Ÿค– ๐ŸŽ‰ The new provider is going to help us speed things up even more, and gives us room to grow and improve the app into the future.

Bug Fix

Standing Reservation Improvements

March 15, 2024

We’ve added a number of bugfixes to prevent Standing Reservations from ‘breaking’ when adjusting your schedule in the app. We want to make sure your most loyal customers keep coming back!


Infrastructure Improvement – GoodJobs

March 12, 2024

We moved part of our infrastructure to a new job queuing system this morning. TCDO (Too Confusing Don’t Understand ๐Ÿ˜„): A very important part of our infrastructure got a big upgrade! Things will run more consistently behind the scenes, and we’ll be better able to troubleshoot issues and find problem spots.


Significant Content Library speed update!

February 15, 2024

We have dramatically improved the speed for the Content Library feature, now customers can access the library and see video collections available to them in record time! We are looking as speeds 10-20x faster than our previous load time ๐Ÿคฉย 

Attendances by Date Range Report Performance Update

January 18, 2024

The Attendances by Date Range report has been improved to load significantly faster. This will help loading times and prevent timing out when running the report with a wide date range and a large amount of attendance data.


Studio sign up QR code is now downloadable

January 18, 2024

There is a studio QR code available from the homescreen of each Punchpass account. You can open it for a new customer to quickly scan and sign up for an account, or click the new download option and share it, print it, or post it anywhere you like!

Improved Authentication & sign-in process

January 3, 2024

We’ve completed a big upgrade to our authentication system. The security of the overall system is improved, and we smoothed out many of the rough edges studio admins & their customers would occasionally run into. We think this upgrade makes Punchpass the easiest and most flexible product for switching between different studio accounts, or between an admin and a customer account. One login, and then choose where you want to go!

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