Skip to main content

Contact us

Get the support you need from real people who care

You won’t find any AI or bots masquerading as real-time support here. We’re always just a message away. Reach out to us via the chat box below or if we happen to be offline, fill out the message form here and we’ll be in touch asap.

Client Support Team

Questions about Punchpass? Reach out!

(Already using Punchpass? Scroll down for more options.)

Are You A Current Client?

Looking to contact us about your business account on Punchpass? Click the button below to open our chat widget.

Customer at a Punchpass Studio?

Are you a customer at a studio or business that uses Punchpass?  Click here to sign in and you can contact them.

Top-viewed support articles

Access our library of helpful support articles to get help quickly and easily. 

How can I convert to Punchpass?

Say goodbye to your old system and start fresh! We can help convert your customers to Punchpass quickly and easily.

View Support Article

What are my options for taking payments with Punchpass?

Punchpass offers perfectly seamless payment integration with our partner, Stripe. You can let your customers pay using cash or other methods too.

View Support Article

Can I set up a separate schedule for additional offerings?

If you offer more than group classes, you can set up a separate schedule so your customers can book training, gym sign-ups, and massage appointments separately.

View Support Article

How to launch Punchpass to your students

When it’s time to roll out Punchpass to your customers, here’s how to launch and let your students know how to sign up and start booking classes.

View Support Article

How do I add my instructors, staff, and other users to my Punchpass account?

It’s easy to set up new users and make sure your teachers and other staff have the right level of access to Punchpass.

View Support Article

How do I take attendance?

It’s fast and easy to mark attendance in Punchpass so you can keep your records up-to-date with no hassle.

View Support Article

High fives for Punchpass