Dealing with parent portal login failures, a 1.25% tech fee on every payment, or features designed for dance studios when you teach yoga, fitness, or Pilates? Here's why studios are switching to Punchpass.
Ratings from Capterra
On Capterra, Punchpass scores 4.8/5 across 177 reviews — compared to Studio Pro's 4.1/5 across just 18 reviews. The gaps are consistent: Ease of Use (4.8 vs 4.2), Customer Service (4.9 vs 3.6), Features (4.6 vs 3.7), and Value for Money (4.8 vs 3.6). The customer service and value gaps are the largest in our entire competitor analysis series.
Punchpass Customer Service is rated 4.9/5 on Capterra. Studio Pro's 3.6/5. That 1.3-point gap is extraordinary on a 5-point scale. Studio Pro users report being charged for apps without receiving service and difficulty getting refunds. At Punchpass, you get fast, personal, genuinely helpful responses — every time.
Studio Pro was built as DanceStudio-Pro, and it shows. Its strongest features — Recital Wizard, costume management, ticket sales — are designed for dance studios. If you run a yoga, fitness, Pilates, martial arts, or wellness studio, you're paying for features you'll never use. Punchpass is built for all studio types equally.
Punchpass charges zero platform fees on every plan. Studio Pro charges a 1.25% tech fee on every transaction if you use your own payment processor — that's $1,500/year for a studio processing $10,000/month, on top of your subscription and your processor's own fees. With Punchpass, you connect your own Stripe account and pay standard rates. Nothing more.
Studio Pro's Parent Portal is one of its most-cited pain points: "when over 50% of clients can't log in it defeats the purpose of using the software." Parents get logged out, can't access schedules, and can't register for classes. Punchpass provides a reliable client-facing experience — your customers can always browse, book, and manage their accounts.
Studio Pro requires families to create an account before they can even see which classes are available. Studios have left the platform specifically because this friction drives new families away. With Punchpass, students can browse your schedule and book right away — no forced account creation before they can see what you offer.
Studio Pro is owned by Togetherwork, a private equity-backed conglomerate with 23+ acquisitions. Users already report significant price hikes. Punchpass is independently owned, bootstrapped, and profitable — our incentives are simple: build a great product and keep you happy. No surprise price increases, no corporate acquisitions.
Studio Pro's entry price is lower — but feature gating and the 1.25% tech fee change the math. Here's the real picture.
| Punchpass | Studio Pro | |
|---|---|---|
| Pricing range | $59–149/mo | $45–150/mo |
| Platform/tech fees | None, ever | 1.25% tech fee on third-party processors |
| Capterra rating | 4.8/5 (177 reviews) | 4.1/5 (18 reviews) |
| Value for Money | 4.8/5 | 3.6/5 |
| Value for Money (Capterra) | 4.8/5 | 3.6/5 |
Studios using their own payment processor with Studio Pro pay a 1.25% tech fee on every transaction — on top of the subscription and the processor's own fees. Here's what that adds up to:
| Monthly volume | Studio Pro 1.25% fee | Annual cost | Punchpass fee |
|---|---|---|---|
| $3,000/mo | $37.50/mo | $450/yr | $0 |
| $5,000/mo | $62.50/mo | $750/yr | $0 |
| $10,000/mo | $125/mo | $1,500/yr | $0 |
| $20,000/mo | $250/mo | $3,000/yr | $0 |
This fee applies when using your own payment processor. Studio Pro's built-in processor charges 2.66% + $0.25 per transaction instead.
Try Punchpass for 14 days, on us. No credit card required. No platform fees — ever.
Charlotte
Movement Designed to Feel Good
Within one week of having invested in Punchpass I’ve gained hours back into my life that was previously spent doing boring admin stuff. I am SO THANKFUL! User-friendly and thorough -- ❤️ loving it so far.
Martin Guyer
Momentum Movement
Easy to navigate platform for the customer and administrators! Awesome tech support and tutorials.
Rene
Challenge Aerial
The Punchpass platform is very user friendly and the Punchpass team is incredibly responsive and helpful. I feel like they know us, they understand our business needs, and they work every day to try to help us become more successful.
Leah
Forever Wild Yoga
We love using Punchpass for our yoga studio! The tech support has been great and the flexibility of the software has been perfect for our yoga studio!
David Morley
Founder, Hamilton Yoga
Australia
Since switching from another platform a few years ago, I've never looked back since using Punchpass. Simple to use and always being developed, Punchpass is a great management system. Coupled with Stripe, payments are made easy for clients.
Jurian Hughes
Owner, Studio Jurian Hughes
USA
I’m so glad a friend recommended Punchpass to me four years ago. They’re reliable, helpful, easy to manage, affordable. I couldn’t run my online yoga business without them.
Martina
Owner, Inside Out Wellness
Ireland
Straight forward and easy to use. Brilliant support and such a quick response with solutions to any issues I may have. Would highly recommend Punchpass for any studio or gym.
Rachel Baker
Owner / Instructor, Rebels & Dreamers Pilates Studio
Nelson, New Zealand
Punchpass is such a great booking system! The team are always there to assist when needed and are very helpful. Highly recommend. I get a lot of great client feedback about how simple it is to book and use the app :)
John Gagnon
Teacher, JOY / Journey Om Yoga
Salem, NH
Easy registration for classes for both students and teachers. Built-in email reminders are wonderful for when life gets busy, and time gets away from us!
Carol Angelo
Owner/instructor, Zumba with Carol Angelo
United States
I can’t say enough about this service. So much thought has gone into making this site easy to navigate. As a small business owner, this service is affordable and has changed how I keep track of my clients. Amazing customer service.
Claymates
Founder, Claymates Ceramics Studio
Canada
I have had a great experience with Punchpass! There is not a lot of software that works for my type of business (community pottery studio), and Punchpass has made class management so much easier for me.
Kelly Peckholdt
Owner, Positions Dance Studio & Babylon Barre
New York, USA
We've found Punch Pass to be very user friendly both for staff and clients. It has many helpful features for a great price in comparison to their competitors. Their tech support & customer service is always very responsive, too!
Katie Moore
Katie Moore Fitness
Best solution for studios & instructors! I’ve tried them all. Punch Pass is affordable, easy to set up, intuitive, customizable & easy to use for customers! I would definitely recommend PP to Zumba, yoga, or any group fitness instructors.
We've helped many studios migrate from Studio Pro. The process is quick, painless, and completely free.
Try Punchpass for 14 days alongside Studio Pro. No credit card, no obligation.
Send us your Studio Pro exports and we'll upload your customers, passes, and memberships — usually within 24 hours.
Many studios launch while still in their trial. It's that straightforward.
The biggest difference is who the software is built for. Studio Pro (formerly DanceStudio-Pro) is built for dance studios — its strongest features are recital planning, costume management, and ticket sales. Punchpass is built for all studio types: yoga, fitness, Pilates, dance, martial arts, and wellness.
Beyond focus, Punchpass rates dramatically higher on Capterra: 4.8/5 overall (177 reviews) vs Studio Pro's 4.1/5 (18 reviews). The customer service gap is the most striking — 4.9/5 vs 3.6/5. Punchpass also charges zero platform fees, while Studio Pro adds a 1.25% tech fee if you use your own payment processor.
Studio Pro's $45/mo Essentials tier looks cheaper than Punchpass's $59/mo Grow plan — but the real cost is higher than it appears. Essentials is missing lead management, 2-way texting, and Zapier integration. Those are gated to $75/mo or $150/mo tiers.
If you use your own payment processor, Studio Pro adds a 1.25% tech fee per transaction — that's $1,500/year for a studio processing $10,000/month. And with a Value for Money rating of just 3.6/5 on Capterra (vs Punchpass's 4.8/5), Studio Pro's users don't feel they're getting good value at any price point.
It depends on what you need. If recital planning, costume tracking, and ticket sales are core to how you run your studio, Studio Pro's specialized tools are genuinely useful and Punchpass doesn't replicate them.
But if your dance studio also teaches yoga, fitness, or other formats — or if you value reliable technology, responsive support, and a platform that works for all your class types equally — Punchpass is worth a serious look. Many dance studios don't need recital-specific software and find Punchpass handles their scheduling, booking, and pass management needs better.
Punchpass is month to month. No contracts, no commitments. You can upgrade, downgrade, or cancel anytime — and you won't be billed again once your current month ends.
Absolutely. Start a free 14-day trial — no credit card required. You can run Punchpass alongside Studio Pro to see how it works before making any changes.
Many studios get fully set up during the trial period. You can add classes, test customer bookings, and explore the reporting before you commit.
We've helped many studios migrate and we make it as painless as possible. If you can export reports from Studio Pro, we can upload your customer data for you — and we don't charge for data migration. Studio Pro offers free data export, so the process is typically straightforward.
We'll help you transfer customer information and any active passes or memberships. Most studios are up and running quickly, often while still in the free trial.
Yes. Punchpass has deep, native Zoom integration so you can run virtual or hybrid classes directly from your schedule. Studio Pro supports meeting URLs for appointments, but doesn't have the same level of group class Zoom integration that Punchpass offers.
No. With Punchpass, you connect your own Stripe account and pay standard Stripe processing rates — we don't add any markup, surcharges, or tech fees. Ever.
Studio Pro charges a 1.25% tech fee on every transaction if you use a third-party payment processor. For a studio processing $10,000/month, that's an extra $125/month ($1,500/year) on top of your subscription and your processor's fees.