The Standing Reservations Report now includes a Finished Report! This report displays all completed or deleted Standing Reservations for your records.

If a customer has a card connected to their recurring membership, you can now securely save it to their account. This makes future purchases quick and easy!

Want to send a survey or follow-up email to class attendees after the class is over? Now you can do it automagically through Punchpass – setup the template, link it to one or more class types, let us know how soon after class to send it….and we’ll take care of it. This also works for series too! 🤩

Memberships can now be setup with a custom number of renewal periods before a customer is allowed to cancel. Memberships are often discounted based on the understanding that the customer is committing for a longer period of time – this update enforces that commitment!

Many clients require an account and a login to book. But what about events you host that are really lead magnets, designed to get new prospective customers to see what your business is all about? Now you can mark those events as ‘open’ so a prospect won’t have to create an account to register. Make those lead magnet classes easy to book!

Customers (and admins) can now save their credit cards in their Punchpass profile to allow easier checkout and one-off charges. More details on this slick feature here!

Instead of the ‘small / medium / large’ options before, now you can modify text size based on standard ‘sizes’ right in the text editor. Go crazy with those text sizes if you want!

Clients can now bulk assign passes to their customers, either choosing all customers or people holding specific passes. Want to give all your membership holders a bonus pass or free admission to an event? Now it’s easy!

The upcoming reservations report now shows the child who will be attending, not just the parent. The Individual Class Attendance & Revenue report now includes the class location, helpful to analyze the performance of different locations over time. The Customer CSV export now includes all tags for a customer.

If a customer or an admin moves a customer’s reservation from one class to another, they are marked canceled from their original class and flagged as “Moved.” This provides more clarity should you wish to track down what occurred with a customer’s reservation!