Client Management

Keep all your client information organized in one place. Track contact details, attendance history, pass balances, and payment records. Quickly add new reservations, private sessions, or pass assignments.

Add notes and flags to client profiles so your team always has the context they need. Tagging lets you create custom groupings.

Viewing your customer list and jumping to a customer account is a streamlined affair with Punchpass.

Almost everything is clickable in Punchpass - you'll be amazed at how fast you can navigate around the system.

Make it easy for families to manage bookings together. Parents can book classes for their children and manage multiple family members from a single account.

Perfect for kids' programs, family classes, and multi-generational studios. And your instructors have a clearer picture of who is coming to class.

Collect the information you need from clients before their first visit. Create custom waivers, health questionnaires, and intake forms. Require a signed waiver in order to book - no more chasing clients to sign!

All responses are stored securely and linked to client profiles for easy reference.

Trust is a must – with Punchpass you can give selected VIP members additional access so they can secure their spots ahead of the crowd, book without an active pass when it's normally required, and enjoy other valuable benefits.

You know who has earned your trust - Punchpass lets you make their experience smoother.