We empower independence & community

We care deeply about our people, our clients, and our community and believe in treating everyone with respect and integrity.

Our Story

Our passion for problem-solving and deep integrity propel us forward.

Back in 2013, Chris Patton was talking with the owner of a small studio who was frustrated by her lousy software options. With this kernel of inspiration, he put his problem-solving skills to work and created Punchpass. Early customers loved it so much, Sharon came on board to help grow and manage the business.

As our community has grown over the years, our team has maintained our passion for problem-solving. This focus, coupled with our deep integrity, has earned us a devoted following from the amazing clients who've trusted us to help them run their studios.

We are so proud to have played a role in the survival of these communities during the pandemic when, early and quickly, we gave our clients the ability to offer classes online using Punchpass. We helped them stay optimistic as we were forced down that uncharted path together.

Though we are all forever changed, people want community now more than ever.

Our small and dedicated team is committed to driving success for the businesses we work with, continually improving Punchpass for the communities we serve.

If Punchpass feels like it could be a fit for your business, definitely give it a shot! We invite you to start a free trial today or schedule a quick discovery call to see if the vibe is right.

We know that it's a big move, and we're here to help each step of the way.

We'd love to welcome you to Punchpass!

Meet the heart & soul of Punchpass

Discover what makes our all-remote team such a loveable bunch of humans.

Our values guide everything we do

Be a Positive Force

We believe in empowering independence, in lifting people up by giving them the tools, support, and encouragement they need to forge their own path and realize their dreams.

Grow Trust

We are committed to fostering a culture of innovation and collaboration, listening and learning, and constantly improving our software and our service.

Cultivate Community

We help make the world a healthier and more joyful place for all by creating active, thriving local communities with empathy and inclusivity—where diverse bodies, ages, and abilities can come together in wellness.

"The team is really great, really supportive of one another. I think it's the job that I've been treated the most human at."

Cultivating community & giving back

1% for good causes

Local Giving

We aim to contribute 1% of our revenue to good causes. Over the years we've donated to Stripe Climate, and have recently shifted to supporting more local community based organizations.

Creative and volunteer time

Creative & Volunteer Days

We offer our team paid time off to volunteer for their favorite charities and creative time to flex their creative muscles and stay inspired.

All remote team

Our All Remote Team

Freedom and trust allow our all-remote team—spanning from the US to Canada, Mexico to Australia—to dedicate ourselves to helping your studio thrive across time zones and borders.

Chris

Chris

Burlington, VT

Founder & CEO

Chris brought Punchpass to life by putting his nose to the grindstone and coding from the ground up, teaching himself what he needed to know along the way. He continues to be the optimistic and innovative leader of our whole team.

When he isn't working hard to bring the future into the present, Chris is constantly finding ways to enrich and challenge himself. He tries to take advantage of everything that his home state of Vermont has to offer – hiking & biking in the summer and fall, and skiing in the winter.

Victoria

Victoria

Portland, ME

Head of Client Success & Onboarding

Victoria is a master at supporting our clients, and she leads our customer success team. She has a deep understanding of what our clients want and need, and her calmness and warmth are instantly reassuring. Her knowledge is amplified across the globe by the terrific webinars she hosts each month for businesses in the Punchpass community.

When not online, Victoria is a dance instructor at her local studio in Portland, Maine. She and her husband share time exploring great restaurants, hiking, and visiting her friends and family all across the Northeast.

Claire

Claire

Adelaide, Australia

Client Success & Communications

Claire used Punchpass to run her own yoga studio in Adelaide, Australia for many years and fell in love with it. The clients she now supports treasure her unique perspective and can-do attitude (and so do we!). She also brings her whole self to our brand ambassador program, our social media presence, and our podcast, Good Moves.

Claire loves exploring new places with her family, connecting with nature (especially if there's wild swimming involved!), and spending quality time on the couch with her two (very lazy) rescue dogs.

Leah

Leah

Syracuse, NY

Client Success

Leah brings broad and deep technical experience to her role in customer success. Her keen insights provide particular value to our team's plans and processes, and her calm demeanor inspires confidence in our community.

Offline, she enjoys getting out the garden gloves, volunteering with local organizations, and spending time outdoors with her family.

Gus

Gus

Tijuana, Mexico

Development

Gus makes the most complicated programming tasks look easy, and he's undaunted by any technical challenge. He's got a wide array of interests, including world history, philosophy, cooking, aviation, mechanical watches, coffee, and wine.

When he's not at his computer, he loves seeking out new adventures in his beloved Jeep Wrangler. Our team lives vicariously through him as we follow his beach & desert explorations in his sunny home country of Mexico.

Eric

Eric

Montreal, Canada

Development

Eric and his fierce programming skills are essential to our team, as he adds new features to Punchpass and helps maintain the platform's smooth operation.

Located in Canada, he enjoys hiking, traveling, gardening, reading, parenting, and collecting new skills. He enjoys exploring and learning about other worlds, from the groundhog tunnels in his backyard, to the canopies of neighborhood trees, to other cultures thousands of miles away.

Thomas

Thomas

Greenville, SC

Development

Thomas has been a software developer since before he could drive! Which definitely, 100%, made him the coolest kid in high school. He deeply believes in making the best customer experiences possible. After working in a variety of industries, he's putting 17+ years of experience to work at Punchpass.

When not working or corralling his dogs; he's likely working on new music, at the gym, or thinking about Star Trek: Deep Space Nine—All while surviving the muggy summers of South Carolina.

Emma

Emma

Nelson, NZ

Client Success

Emma has a robust background in customer service. She enjoys helping clients maximize their experience with platforms while providing personalized support. As the newest member of the Punchpass team, she also provides an outsider's eye to what could be better!

Outside of work she is a sports enthusiast, loves getting out into New Zealand's landscapes, and is always excited to explore new cities.

Let's get started.

Try Punchpass for 14 days, on us. No credit card required.

Still deciding?

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