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Product Updates

Punchpass is constantly being updated and improved! This is what’s new:

Improvement

Improved Punchpass subscription billing portal

March 27, 2023


We have launched a new Stripe billing portal to give you better access to your Punchpass subscription information. Account admins can add a new payment source, which can include methods other than credit cards, such as ACH. You can also view and download your invoices, and update your billing information, including name, billing address, and tax ID. To download recent invoices, simply click through to the Stripe portal.

Improvement

Drag & drop to reorder instructor list

March 24, 2023


Now client admins can reorder their instructors with drag & drop. This will modify how the list of instructors appears on their public site and on any dropdown list on the admin side.

Improvement

More convenient scan and pay option

March 24, 2023


We have improved Paylinks to make payments more convenient. In addition to being able to copy and send Paylinks, there is now a ‘Scan & Pay’ button. This button opens a modal with a QR code that customers can scan to be taken to the Paylink page and complete their payment. This feature is especially useful for in-person payments. You can mark the pass as unpaid, click on it, then click the Scan & Pay button to show the QR code to the customer. With Apple Pay and Google Pay enabled by default, payment can be quick and easy for customers.

Improvement

Content library load time improved

March 20, 2023


We have significantly improved the loading time admins experience when they go to the settings to manage their content library.

Bug Fix

Corrected counts on admin homepage

March 16, 2023


The counts shown on the homepage widgets within the admin view of Punchpass have been corrected.

Improvement

Simpler account creation for your customers

March 16, 2023


Now when you send an email invitation to a customer to create an account, the system will not require them to confirm their email (since the system knows they clicked on the link they were emailed).

Bug Fix

Free passes fixed

March 7, 2023


We’ve fixed an issue where free passes that were ‘sold’ online did not always complete as expected.

Improvement

Improved redirect for appointments

March 7, 2023


Customers are now redirected back to the appointment schedule after booking an appointment, instead of to the group class schedule.

Bug Fix

Pass ending soon email fixed

March 6, 2023


We fixed a short-lived situation where pass ending soon emails were being sent too frequently.

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