Product Updates

Punchpass is constantly being updated and improved! This is what's new:
New Feature
Tuesday, November 9, 2021
NEW! Taxes Can Be Collected On Some Passes & Not Others

If the tax requirements in your area vary depending on the type of package you're selling, we have good news! You can set up tax collection on a per-pass basis. So if you want to collect tax for passes & not memberships, you can do that! Or if you want to collect tax for in-person classes but not for online offerings, you can do that too.

New Feature
Monday, November 8, 2021
NEW! Automatically Mark Attendance

Now you have the option to let Punchpass automatically take attendance for your classes. If you've enabled it, Punchpass will automatically mark attendance for any regular reservations -- exactly as if you had clicked the button to ‘Mark all reservations as attending’. By default, this option is turned off. But if you want to enable it, you can find the setting in Manage => Settings => General Settings.

Improvement
Friday, November 5, 2021
Private Sessions Show Customer Name Consistently

Private sessions will now show the customer’s name, even after the session is over, OR if it has been canceled. We also show if there is more than one customer registered.

Improvement
Wednesday, October 20, 2021
Embed Appointments Calendar Separately

Now you can embed your appointments calendar separately on your website! You can copy the code snippet (in the Embeds section of Settings) to embed your appointments calendar.

Bug Fix
Wednesday, October 20, 2021
Content Library Thumbnails Improved

The process around updating the thumbnail URL for a video uploaded to the content library has been improved. This will prevent the ‘stripeybars’ thumbnail image from being used.

Improvement
Wednesday, October 20, 2021
Future Visits Calc Improved for Pending Passes

The calculation around whether a customer has enough visits left to book has been improved to better handle ‘pending’ passes. Instead of starting the pass active date ‘today, the system will use the date of the first reservation.

Improvement
Wednesday, October 20, 2021
Clearer Approach to Appointments v Class Schedule

We have simplified how the system determines what should be on the appointments schedule v. the regular class schedule. Now the schedule is determined by the setting on the COURSE in Manage, Passes. If it is an Appointments-enabled course, then any link instance (or private session) will be on the Appointments calendar. If it is not an appointments-enabled course, then it will be on the main regular schedule.

Improvement
Tuesday, October 19, 2021
Membership Period Can Be 45 Days

Small Improvement: Memberships now have 45 days as a renewal length option.

Improvement
Thursday, September 30, 2021
Series Deletion Now Gives Option to Keep Classes On Schedule

When a business admin deletes a series, you now have the option to keep the individual classes on the schedule instead of deleting them. Deleting is the default, though the options are clearly explained.

Improvement
Thursday, September 23, 2021
Customers’ Deleted Reservations Now Shown to Admin

A business admin can now find a customer's deleted reservations in the ‘History’ tab on their customer details page. We show also show an approximate time before the class started that they canceled.