Product updates

Punchpass is constantly being updated and improved! This is what's new:
Improvement
Monday, May 22, 2023
Improved customer account page

We've made some changes to the customer's account page. Now, when a customer has more than 20 records, we'll paginate the fields to make it easier for you to view the 'History' tab without having to endlessly scroll.

Improvement
Thursday, May 18, 2023
Reservation changes made easier

When moving a reservation, upcoming classes for the same type of class are displayed first to make it easier for owners and instructors to move reservations to an upcoming slot in the same class. Previously, the upcoming classes were listed in alphabetical order.

Improvement
Monday, May 15, 2023
Private sessions are easier to change

Owners & instructors can now edit a private session and change the class -- you no longer have to cancel it and create a new one.

Improvement
Friday, May 12, 2023
"Needs pass" click shows available passes only

Now when a business admin clicks on the 'Needs Pass' button after taking attendance, you won't see full and expired passes from the 'Assign Pass' modal. If you want to assign attendance to a full or expired pass, you can simply edit the attendance by clicking the 3 dots next to it. On that page, we have a dropdown that lists all previous passes purchased.

Improvement
Thursday, May 11, 2023
"Needs pass" now shows for full membership pass

We've improved the process for showing admin users the 'Needs Pass' button when viewing a list of class reservations. Previously, the button wasn't displayed if a customer had a full membership pass for the current period. However, you'll now see the button even in these situations since the customer's current pass is full and cannot be used.

Improvement
Thursday, May 11, 2023
UI improvements for class instance details

We made a minor change to the class instance details page to improve the admin user experience. Since many businesses have long location names, we removed the 'Location' from the bold part of the name (you can still see the location in the class details). We also added the end time of the class. And to avoid repetition, we removed some duplicate content from the 'Class details' section.

Improvement
Tuesday, May 9, 2023
Improvements to Tickets

We made some small but helpful updates to our tickets feature. We've worked on being more consistent with how we handle passes and tickets. Now, tickets use the 'Show' view just like passes and have similar actions. Plus, you can delete tickets (even if they were paid through Stripe) without affecting customer reservations. We also made some improvements to the user interface when working with series tickets.

New Feature
Wednesday, May 3, 2023
🎉 NEW! Introducing our new email template feature 💌

We're thrilled to introduce a new feature that will save you time: Email templates! With this new tool, you can easily create personalized emails for your customers without starting from scratch each time. Not only will this help you make a great impression and maintain consistent messaging, but it will also free up valuable time.

Improvement
Monday, May 1, 2023
It's easier to transfer a customer's series reservation

We've made it easier for owners and instructors to transfer a customer's series reservation. Simply click the 'Transfer' link next to each customer reservation on the Series details page.

Improvement
Monday, May 1, 2023
Added new class length

You can now customize your classes to be 8.5 hours long.