Product updates

Punchpass is constantly being updated and improved! This is what's new:
Bug Fix
Tuesday, March 7, 2023
Free passes fixed

We've fixed an issue where free passes that were 'sold' online did not always complete as expected.

Improvement
Tuesday, March 7, 2023
Improved redirect for appointments

Customers are now redirected back to the appointment schedule after booking an appointment, instead of to the group class schedule.

Bug Fix
Monday, March 6, 2023
Pass ending soon email fixed

We fixed a short-lived situation where pass ending soon emails were being sent too frequently.

Bug Fix
Friday, March 3, 2023
Reporting issue corrected for ticketed series

We've fixed a reporting issue where revenue for a completed series was showing as $0 if ticketing had been used. The system now properly displays the attributed revenue in the Individual Class Report.

Improvement
Friday, March 3, 2023
Added option for booking window

An 8-hour option has been added to the booking window/cancelation settings

Bug Fix
Friday, March 3, 2023
Tax recalculated when customer is given an adjusted price

Now when a user modifies a pass price for a particular customer, we will recalculate the tax amount to correspond with the change. And if the tax settings are set to be added to the price, we also show a warning specifying that the price should not include taxes since the system calculates them at checkout.

Improvement
Wednesday, March 1, 2023
Customer redirect improved

Now after customers reserve a spot in a future class, the system will return them back to that same spot on the calendar. If someone is booking a series, we send them to the last date of the series.

Improvement
Wednesday, March 1, 2023
New option to disallow customers from canceling

Now you can opt to prevent customers from canceling a reservation in a class, on a course-by-course basis. Admins can edit a course to make this adjustment under the list of reservation options. The confirmation/reminder emails sent to the customer will not include an option to cancel the booking if it's not permitted.

Improvement
Monday, February 27, 2023
'Pass ending soon' email resent when appropriate

If a pass has had its 'expiring soon' reminder email sent, and then the admin extends the pass expiration so it is past the length of time where we would remind the customer, we will resend the expiring soon email when appropriate.

Improvement
Monday, February 27, 2023
Broader dates available for attendance-only users

Attendance-only users can now see 10 days of classes in the future, and 10 days in the past (both were previously 3 days).