Product Updates

Punchpass is constantly being updated and improved! This is what's new:
New Feature
Wednesday, April 7, 2021
Series Now Have A Date/Time When Reservations Open

Now you can open up your series on a future date/time. So you can set up the series now and get your community to mark their calendar & get excited about signing up when the time comes.

New Feature
Thursday, April 1, 2021
Waiver Signature Decrypted!

We've added text on signed waiver forms to show you the name of who signed it. Very helpful when a customer has really wild handwriting!

Improvement
Tuesday, March 23, 2021
Day of Week Now Shown When Customer Moves a Reservation

We used to just provide a list of dates to choose from when a customer moves a reservation. Now we also show what day of the week it is for added clarity.

Improvement
Monday, March 22, 2021
Deleting Series Made Simpler

Now when a business' admin user deletes a series from their class schedule, Punchpass will also delete each of the class times that had been a part of the series (assuming there are no reservations).

Bug Fix
Thursday, March 18, 2021
Business Admins Can Add Reservation After Class Starts

Now admin users can add customer reservations to a class as long as the class is in progress. This allows more flexibility for getting zoom links into the hands of folks who joined a bit late.

Update
Wednesday, March 17, 2021
Custom Text & Images Now Use Upgraded Editor

You'll notice some smooth enhancements next time you craft a custom email or update the wording on any of your custom class or pass descriptions. So you can add images and upload files and customize text more elegantly.

Improvement
Monday, March 15, 2021
Standing Reservations Booking Shows Instructor Now

Now when a business' admin user adds a standing reservation for a customer, they can see which instructor will be teaching each class. This helps the admin choose the correct class time for the customer's regular booking.

New Feature
Friday, March 12, 2021
Reporting Enhanced with Attributed Revenue

We have greatly improved our calculations around revenue per class visit, even for unlimited passes that are not yet expired. This lets us assign an attributed revenue value to each individual class. Though it might not sound especially sexy, this is a big step toward helping you answer the most key questions you have around your business: Which specific classes bring in more revenue? Do classes offered on a certain day of the week bring in the most revenue? Which passes bring in the most revenue? This sort of information lets you plan for the future and optimize your business by trimming low producing classes & passes and introducing new ones. We'll be rolling out more and more reports to help you visualize this data!

New Feature
Monday, March 8, 2021
NEW! Your Customers Can Check Themselves In Touch-Free

Now when you activate self-check in for your in-person classes, your customers can check themselves in by scanning a QR code with their phones. Touch-free check in! No need to touch that germy iPad :)

New Feature
Wednesday, March 3, 2021
NEW Instructor Activities Report Gives You Clear Data for Payroll

We've added a new Instructor Activities report that shows summary data for all instructors who taught in a specific time period. This gives you what you need in order to run payroll at a glance. For each instructor, we provide the total classes taught, total # of attendances for all classes, average attendance per class, and total attributed revenue for the classes taught.