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Product Updates

Punchpass is constantly being updated and improved! This is what's new:
New Feature
Tuesday, March 17, 2020
Zoom App for Online Classes

We've set up a complete integration with Zoom so businesses can offer online classes seamlessly using Punchpass and Zoom.

New Feature
Monday, March 16, 2020
Pause All Memberships Option Now Available

Now businesses have the power to pause all their customers' active memberships themselves. They can find this option at the bottom of the Active Memberships Report.

Improvement
Thursday, March 5, 2020
New Memberships Option: Mark Automatically as Paid

If a business collects membership payments outside of the Stripe/Punchpass integration, they can now automatically set customer memberships to default to "paid" status at the time of each payment period. This helps ease the administration of manually reconciling them.

Improvement
Tuesday, February 25, 2020
Customer Required to Pay Up Front Can Now See Eligible Passes

If a business requires a pass to reserve a spot class, a customer who is locked out of booking can now see the list of eligible passes for that class so they can buy and book more quickly.

Improvement
Friday, February 21, 2020
Added Class Length to Instructor Report

If you pay your instructors based on time spent teaching, this will let you quickly add up the minutes when you view all classes taught by a particular instructor.

Update
Monday, February 17, 2020
Improved: Counting How Many Visits a Customer Can Book

We've improved the calculation of how many reservations a customer is allowed book. This will be used when a business has locked down access to bookings & the system must calculate how many visits they have already paid for in advance.

Improvement
Friday, February 14, 2020
Trusted Access Customers Can Create Multiple Bookings

Customers who have been granted 'trusted access' by the business can now create duplicate reservations even if 'prevent duplicates' is turned on. This can be used to help with family accounts -- the primary person can be given trusted access so they can book for multiple children.

Improvement
Monday, February 3, 2020
Process Partial Refunds for Passes Not Paid for With Stripe

Punchpass admin users can now mark a pass as having a partial refund, even if the pass wasn't paid for with Stripe. You can simply edit the pass and update the 'Refunded Amount' field.

Improvement
Friday, January 17, 2020
Customers With Logins Report Has More Information

The "Customers with Logins" report now shows the number of reservations and attendances for customers with a login. So now businesses can easily see who has created an account but never reserved or attended a class.

New Feature
Wednesday, January 15, 2020
You Can Now Require a Signed Waiver to Book

Now businesses can require customers to sign a waiver before their customers are allowed to book. When it is enabled, a customer without a signed waiver will see a message with a button that leads them to where they can sign the waiver online.