Now you can move a customer from a waitlist to a regular reservation for that class in one click. When this is done, a Reservation Confirmation email is sent to the customer. We've also improved the way your logged-in clients see and claim an open spot when they are on the waitlist for a class. Now when they log in, Punchpass shows them the option to claim the open spot right on their home page so they can claim it easily. If they view the class details page, they'll see the same button to claim the spot.
Now when a customer attends class on their birthday, you'll see a birthday cake icon and a big notice when you take attendance. The birthday cake icon also shows up if they have booked in advance, so you'll see that beside their name on your reservation list.
We've added the ability to create a draft waiver before making it active, so you can keep you language as a draft until you're ready to roll it out. You can also now reactivate an old version of your waiver without having to re-collect signatures that you may have previously collected for that version.
We now show the waiver icon (a green pen) if a customer has NOT signed & action is needed. The icon does not show if the signature was already collected.
Now when you add a notice to your public schedule, you're given the opportunity to show that notice across a range of dates. So you won't need to add the same notice multiple times when it covers a multi-day time period.
If a punchcard has an expiration date, we now always include that date on the "pass ending soon" reminder email to the customer. So even if the reason for the email is that there are 2 visits left, the customer now knows when they need to use their pass by.
If you sell passes online with Stripe, you'll now find the link to set up Discount Codes right on the main Settings page. They are easier for you to see and access there compared to their previous location inside Online Payments.
Now you can export the report that shows discount code redemptions as a csv file.
Now you can extend the expiration date of all the active passes currently held by all your customers. This is great if you're heading out for vacation or shutting down for the holidays and you want to give your passholders more time to use their pre-purchased passes. Just go to Manage Passes and use the action button to choose the number of days required. When a pass is extended, you'll see a note on each pass affected as a reminder.
Now you can choose to sell a pass online only to NEW customers who've never purchased before -- to help get new customers in the door! Alternately, you can limit a pass to be purchased only once per customer (special offers for new or existing customers). This feature applies to online pass sales from from your public pages.