Product Updates

Punchpass is constantly being updated and improved! This is what's new:
Monday, February 17, 2020
Improved: Counting How Many Visits a Customer Can Book

We've improved the calculation of how many reservations a customer is allowed book. This will be used when a business has locked down access to bookings & the system must calculate how many visits they have already paid for in advance.

Friday, February 14, 2020
Trusted Access Customers Can Create Multiple Bookings

Customers who have been granted 'trusted access' by the business can now create duplicate reservations even if 'prevent duplicates' is turned on. This can be used to help with family accounts -- the primary person can be given trusted access so they can book for multiple children.

Monday, February 3, 2020
Process Partial Refunds for Passes Not Paid for With Stripe

Punchpass admin users can now mark a pass as having a partial refund, even if the pass wasn't paid for with Stripe. You can simply edit the pass and update the 'Refunded Amount' field.

Friday, January 17, 2020
Customers With Logins Report Has More Information

The "Customers with Logins" report now shows the number of reservations and attendances for customers with a login. So now businesses can easily see who has created an account but never reserved or attended a class.

New Feature
Wednesday, January 15, 2020
You Can Now Require a Signed Waiver to Book

Now businesses can require customers to sign a waiver before their customers are allowed to book. When it is enabled, a customer without a signed waiver will see a message with a button that leads them to where they can sign the waiver online.

New Feature
Friday, January 10, 2020
Hide the Spots Left Until There Are X Number of Spots Left

Now you can ask Punchpass to hide the number of spots left in a class until there are only a certain number of spots left. So if you want to show the notice when there are 5 spots left -- but not when there are 25 -- you can do that. NOTE - this is for the public schedules only. We always show the reservation count when a user is logged into the business side of Punchpass.

Wednesday, January 8, 2020
Waitlist Now Visible on Client Dashboard

Waitlist status and figures are now shown on the Punchpass client dashboard, as well as the list view of your schedule. So clients can see it without having to click through to the class.

Tuesday, January 7, 2020
Show Icon on Attendance List for Unpaid Pass

We now show a red icon with a $ sign if the pass used for attendance is not marked paid. Hovering or clicking will show the message.

Thursday, December 12, 2019
Day of Week Added to Class Instance

Now when you look at a particular class time, you'll see the day of the week (Monday, Tuesday, etc.) in addition to the numerical date.

Tuesday, December 10, 2019

Introducing our new dashboard page! 🎉 With this final page going live, we're thrilled to say that the redesign of Punchpass is now done. Don't worry, though -- we'll never stop making improvements.