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Product Updates

Punchpass is constantly being updated and improved! This is what’s new:

New Feature

You’re Now Allowed Unique Advance Reservation Windows for Each Course

June 1, 2021


Now you have the ability to set a different registration window (when customers are allowed to book) for different class types. This helps you with a number of scenarios. Running a special event and want people to be able to book further in advance than normal? Have a different need for your appointments vs regular group classes? Now you’ve got a lot more flexibility!

Improvement

Series Consistency Improvements

June 1, 2021


We made a couple of fixes to series to make sure the series name is shown in the right places on the admin side of Punchpass. We also added a check so when a customer is booked into all individual classes in a series, the system recognizes that they have booked a spot in the whole series.

Improvement

Your Customers Can Cancel a Series Reservation

May 25, 2021


Now your customers have the ability to cancel their own series reservation. So they can log in and cancel a series booking just like they can currently cancel regular individual class reservations.

Improvement

Updates to the Display for Refund Pass Feature

May 24, 2021


The location of the “Refund Payment” button and “View Charge on Stripe” link have been rearranged to make more sense. Also, there’s now a tooltip next to the “Refund Payment” button that explains that clicking the button doesn’t automatically issue a refund. They’re told they need to enter the refund amount first.

Improvement

Now You Can Refund Cents

May 24, 2021


Now refunds that process through Stripe don’t have to be whole numbers. If the original charge included change, you can refund every penny.

Update

Online Purchases Report Now Includes Discount Code Tracking

May 18, 2021


Now you can see which discount code was applied to each online purchase!

Improvement

Updated Content Collection Title to Include Number of Videos

May 17, 2021


Now we show your customers a count of how many videos are in each collection of your content library.

Improvement

“Select All” Truly Selects ALL to Send Emails From a Report

May 6, 2021


Now you can send emails to EVERYONE when you “select all” on a report. You don’t have to go page-by-page 🙂

Update

Removed Static Text re: Content Library

May 6, 2021


We no longer include the text “This pass provides access to our content library” when purchasing a pass online. The text had been confusing to some customers.

Update

Show Thumbnails for Videos in Content Library

May 6, 2021


When a customer loads the content library, we now show a thumbnail image. When they click through to the actual video, they can see it in full. This improves the performance and appearance of your content library collections.

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