We have wrapped up a long project to redesign every page of the application, and the changes are now live! So the look of Punchpass is the same before & after your customers log into their profiles. The new design loads faster & is more mobile friendly too. So choose a theme for your public pages & watch the magic ripple through everything your customers see. Hooray!

Business admins now have the ability to modify or remove a membership’s restart date, without reactivating the membership. So as your customers request changes to their paused membership status, you can easily modify the membership to adjust to those requests. Life happens, and now you can roll with it a little better!

You can now let your customers cancel their memberships themselves without contacting you. This is available on a membership-by-membership basis….which gives you flexibility. You can restrict customer self-cancel for memberships that give a big discount in return for a long term commitment, while enabling cancellation for rolling memberships with no end date. We’ll send you an email when a membership has been canceled by a customer.

There is a better warning around creating a series when the underlying classes already have reservations – now we let you know you should investigate.

Now you can open up your series on a future date/time. So you can set up the series now and get your community to mark their calendar & get excited about signing up when the time comes.

We’ve added text on signed waiver forms to show you the name of who signed it. Very helpful when a customer has really wild handwriting!

We used to just provide a list of dates to choose from when a customer moves a reservation. Now we also show what day of the week it is for added clarity.

Now when a business’ admin user deletes a series from their class schedule, Punchpass will also delete each of the class times that had been a part of the series (assuming there are no reservations).

Now admin users can add customer reservations to a class as long as the class is in progress. This allows more flexibility for getting zoom links into the hands of folks who joined a bit late.

You’ll notice some smooth enhancements next time you craft a custom email or update the wording on any of your custom class or pass descriptions. So you can add images and upload files and customize text more elegantly.