The attributed revenue calculation for gift passes has been corrected.

We have improved the messaging we show customers if they attempt to move a reservation and there are no classes to move to. Before we didn’t really tell them anything, which was confusing! Now we tell them there are no scheduled classes available to move, and that they can keep or cancel their reservation.

We have improved the process around membership renewals when the system experiences unexpected downtime. Punchpass will now renew memberships that were affected as soon as the system is back up and running, avoiding any delay in that catch-up.

Now when a customer buys a membership that starts with a free trial, we show that more clearly on the admin side of Punchpass by marking the initial pass with a “free trial” status.

We’ve improved the instructions to install the Punchpass PWA ( https://app.punchpass.com/app ) by adding instructions for the iPad and hotlinks at the top so users can jump right to the section that applies to them.

Emails to customers confirming a canceled reservation were showing ‘Punchpass’ as the From name. We now show the client’s company name instead.

For businesses who sell their packages via Stripe, Punchpass will now create less ‘noise’ in your Stripe account. Now the system routinely touches your Stripe account only if one of your customers adds their credit card info and attempts to pay with (or add) a credit card. Previously, the system’s interactions with Stripe were more frequent.

Now admins can see all emails sent via Punchpass in two places: (1) the customer’s account on the emails tab, and (2) the email messages report. Also, for emails that were sent manually (non-transactional emails), we’ve added a link so you can click and see details about a specific email that was sent.

Now when an admin reviews the emails that were sent via Punchpass, you’ll see the Client Messages list more cleanly, page by page, rather than in one giant list.

A fix has been made to the installation process for the app (PWA): On iOS, the PWA was showing certain pop-ups twice, and it was breaking the ‘progress loader’ if the client clicked Cancel.