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Product Updates

Punchpass is constantly being updated and improved! This is what’s new:

Improvement

Memberships report now has customer phone number

December 27, 2022


We’ve added a customer phone number to the memberships report to make it easier to follow up on any issues you notice.

Improvement

Security fix to prohibit admin-side embeds

December 19, 2022


We have made a minor change to prevent anyone from embedding the admin side of the application. The effect should be invisible to clients, but it was made to tighten security.

Improvement

‘Email Message’ report improved

December 13, 2022


The Email Message report can be used to view the email history of your business, no matter how much data is in your list.

Improvement

Instructor now shown on ‘Standing Reservations’ report

December 12, 2022


The ‘Standing Reservations’ report now has an ‘Instructor’ column to help admin users to distinguish standing reservations from each other.

Improvement

Added visibility for canceled classes

December 12, 2022


If a class is canceled, we now highlight that in the ‘Upcoming Reservations’ modal for the customer.

Improvement

Default messaging improved for intake forms

December 12, 2022


Now we show a default success message when a customer completes an intake form if the business hasn’t defined a custom message.

Improvement

Gift card sales have better visibility

December 12, 2022


If a pass was purchased using a gift card, we now show “gift card” within Punchpass (not ‘discount code’). The email confirmation also now highlights that a gift card was used to make the purchase.

Improvement

Better reporting for full and expired passes

December 12, 2022


The Expired and Full Passes report now has two tabs, so business users can switch between viewing expired or full passes. We’ve also updated the Passes Expiring Soon report to show only active passes (not full ones).

Bug Fix

Fixed issue with ticketed classes waitlist

December 12, 2022


We’ve fixed a customer workflow issue around waitlists for ticketed classes when a pass is required for signup.

Bug Fix

Display of canceled reservation time adjusted

November 21, 2022


The list of canceled reservations on the class details now shows the canceled time using the client’s chosen display settings (12 or 24 hour).

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