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Product Updates

Punchpass is constantly being updated and improved! This is what’s new:

New Automation: Send Email After Class Ends

July 11, 2025


Want to send a survey or follow-up email to class attendees after the class is over? Now you can do it automagically through Punchpass – setup the template, link it to one or more class types, let us know how soon after class to send it….and we’ll take care of it. This also works for series too! 🤩

Memberships can have a minimum number of charges before cancelling

June 20, 2025


Memberships can now be setup with a custom number of renewal periods before a customer is allowed to cancel. Memberships are often discounted based on the understanding that the customer is committing for a longer period of time – this update enforces that commitment!

Allow open booking for specific events

June 18, 2025


Many clients require an account and a login to book. But what about events you host that are really lead magnets, designed to get new prospective customers to see what your business is all about? Now you can mark those events as ‘open’ so a prospect won’t have to create an account to register. Make those lead magnet classes easy to book!

Saved Credit Cards live

June 16, 2025


Customers (and admins) can now save their credit cards in their Punchpass profile to allow easier checkout and one-off charges. More details on this slick feature here!

Easily change text size in any Editor

June 11, 2025


Instead of the ‘small / medium / large’ options before, now you can modify text size based on standard ‘sizes’ right in the text editor. Go crazy with those text sizes if you want!

Clients can bulk assign passes

June 5, 2025


Clients can now bulk assign passes to their customers, either choosing all customers or people holding specific passes. Want to give all your membership holders a bonus pass or free admission to an event? Now it’s easy!

Various Report Updates

May 15, 2025


The upcoming reservations report now shows the child who will be attending, not just the parent. The Individual Class Attendance & Revenue report now includes the class location, helpful to analyze the performance of different locations over time. The Customer CSV export now includes all tags for a customer.

Update

Moved reservations listed as Canceled in the original class

April 30, 2025


If a customer or an admin moves a customer’s reservation from one class to another, they are marked canceled from their original class and flagged as “Moved.” This provides more clarity should you wish to track down what occurred with a customer’s reservation!

Improvement

Calendar Notices can be edited and span multiple days!

April 15, 2025


You can now create a calendar notice that spans a number of days, ideal for blocking off a vacation or holiday! You can also click into a calendar notice and edit it.

New Feature

“My Classes” Report for Attendance-Only Users

April 14, 2025


Attendance Only Users can click “My Classes” to see the history of classes they have taught. They can click to see the class details page from any class in their history. However, they cannot change attendance for any class more than 10 days old.

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