Product Updates

We made our Gift Card feature even better with updated reporting, more options when an offer is no longer available and some additional adjustments to other workflows that just made sense.

Customer addresses now appear on their downloadable pass receipts so that people can more easily claim funds back from their healthcare providers and other organizations.

Running late to class? Instructor no longer available? Now you can easily copy the phone numbers of all registered students and send them a quick text to let them know what’s going on!

We’ve made it much easier to see (and use!) data around when your customers first signed up for an account at your business, making it super simple to better target your marketing and keep track of client retention statistics.

Your customer self check-in page was originally revamped as part of our public pages redesign and we’ve now rolled out some additional tweaks and improvements to make it even easier to use for your customers and staff.

This new report will help you identify those customers who have shown interest in your studio by signing up for an account, but haven’t actually attended a class yet.

We've rolled out a complete overhaul of your public Punchpass pages! This update makes your public-facing Punchpass pages much more customizable to better match your branding, easier to navigate for your customers and everything just looks and feels a whole lot nicer.

All clients can now add standing reservations directly from the class details page. This makes it MUCH easier to add standing reservations in bulk.

There is now an embeddable widget for your Appointments. It matches the existing one that displays classes from the regular group class schedule.

The public calendar now allows 'chaining' of multiple class IDS to allow a custom filter to be created. In English...this means you can create a custom filter of any group of classes you want! This worked before for the List view...now it also works for Calendars.

Microsoft Office 365 is now a choice in the 'Add To Calendar' dropdown. No more weird workarounds required!

Numerous improvements to 'Donation' passes. They are now called 'Sliding Scale Pricing' passes to allow more flexibility. The 'Donation' label no longer shows, and they can now havea price 'floor' of $0. The 'choose your price' picker has been improved, and now Tickets can have sliding scale pricing! 🎉

You can now set classes to allow bookings after the class has started, including selling tickets. This is great for longer events where people might decide to drop in...now they can buy a ticket/register after the event has started!

Now when sending bulk email, you'll be first prompted to confirm the recipients, and you'll have an opportunity to review/edit your email before clicking send. Bonus - you can selectively remove recipients at this point, allowing you to email only some members of a class!

Our Android app is now live in the Google Play Store! With studios and customers around the world using Punchpass, the Android app was a priority this year. We are excited to finally have it live! Click here to visit the Google Play store to download.

Clients can now bulk cancel memberships if necessary.

A number of improvements have been made to help customers who are having trouble logging in, and for admins to better manage the Apple Private Relay logins. We'll also now show admins HOW someone last logged in (Google, Apple, password) so they can help troubleshoot problems when customers reach out.

Customizable purchase catalogs are now live! 🎉 Now you can group similar passses together for sale - all your new customer offers, your memberships, or any combination that works for your business. Click here to learn more.

Clients with larger content libraries were having difficulty managing their videos - our new bulk management page allows clients to quicky bulk expire older videos or remove them.

There is now a report/filter on the customer list to let you see what customer emails have been marked as bounced.