Skip to main content

Product Updates

Punchpass is constantly being updated and improved! This is what’s new:

Improvement

Membership option to limit 1 per customer

March 26, 2025


You can set a membership to limited to 1 purchase per customer. We’ve had this functionality for passes, but now you can make a special membership offer and limit it to one per person!

Update

Phone Number Formatting Update

March 20, 2025


Customer phone numbers are now formatted with their country and area code. This an important step as we move towards SMS messaging.

New Feature

Make bulk classtime edits from the schedule

March 12, 2025


Check out our overview and support video on bulk editing instances on the schedule!

Available bulk actions include:

  • Adding a substitute teacher
  • Canceling classes
  • Deleting classes
  • Changing the custom filter option (such as location or class level)
  • Making classes free
Update

Membership Discount Updates

February 25, 2025


If a customer has a membership that has not started yet, you can apply a discount code to it from the admin side.
When assigning a membership to a customer from their saved credit card, you can now apply a discount code.

Update

Updated Pass Ending Soon Email

February 19, 2025


To make sure customers understand their pass status, when their pass is expiring soon or running low on credits, the email they receive includes:

  • What type of pass it is
  • How many visits are left in the pass
  • When the pass expires
  • The classes attended on the pass (no shows and late cancels are flagged)
  • The customer’s other current active passes

đź’šWhatsApp Messaging on Punchpass!

February 4, 2025


Want to make it easier for customers to contact you? You can add a WhatsApp widget to your account, allowing customers to reach out directly via WhatsApp from Punchpass!

Improvement Update

Sort Content within the Content Library

December 30, 2024


You can now sort content within collections in your Content Library! Simply drag and drop your active videos and pdfs to organize them in the order you want them displayed. Click here for more details on organizing your Content Library.

New Feature Update

NEW! Public Purchase Page for non-Stripe users

December 12, 2024


Want to share passes online but you aren’t using our Stripe integration? You can now share your “Purchase a Pass” page and guide customers with custom messaging! This will allow customers to see your passes and membership pricing on Punchpass. Plus, you can add links directing them to your preferred payment provider or explain how to pay in person.

Improvement

Add/Edit Standing Reservation End Dates

December 12, 2024


You can now edit Standing Reservations to shorten, extend, or add an end date! This will automatically add/remove the reservations for the customer based on your edits.

Improvement

Custom Booking Cutoff Windows

December 12, 2024


You can set a custom booking cutoff window for different class types and recurring class times on your schedule! Easily set the cutoff for private sessions or a early morning classes so the instructor has advanced notice. You can set the custom cutoff window when creating or editing your classes!

Page 1/51

Let’s get started.

Try Punchpass for 14 days, on us. No credit card required.

Still deciding?

Book a free 15-minute Discovery call to find out if Punchpass is right for you.