Today we launched a new way for our users to get in touch with us - it’s called Intercom. The lower right corner of every page on Punchpass now has a box with a ? in it.
This brings up a window you can use to send us a message, and we can reply right in that window. Our support page is currently in the works, but this is a first good step towards making it as easy as possible to contact us when you have a question or are having problems.