Product Updates

Punchpass is constantly being updated and improved! This is what's new:
Monday, June 29, 2020
Bounced Email Flag Improved

Email bounces can sometimes be temporary. Now the "bounced" flag on a customer's account in Punchpass is removed after a successful email is sent.

Bug Fix
Wednesday, June 24, 2020
'View Charge on Stripe' Fix

We fixed a glitch to allow businesses to click and go right to Stripe to see a client's payment record.

Tuesday, June 9, 2020
Resubscribe to Email Made Easier

Businesses now have access to re-subscribe customers who previously opted out of receiving automated emails from Punchpass.

New Feature
Tuesday, June 2, 2020
Collections for Content Libary Organization

Our new collections feature lets you keep your content library organized. So you can choose how you want to group your content for clients.

Tuesday, June 2, 2020
Membership Report Has Been Improved

We've added visibility to two different situations: (1) a membership that has been paused now shows WHEN the pause started, and (2) a membership that has ended or been canceled now shows its end date.

Thursday, May 28, 2020
Email Sync Consistency Improved

We mades some tweaks so customers who have unsubscribed to emails are clearly visible to the business.

Wednesday, May 27, 2020
When Online Class Deleted in Punchpass, the Linked Zoom Meeting Is Also Deleted

This reduces the chance of any potential confusion if a business deletes then re-adds a class.

Tuesday, May 26, 2020
'Uncancel' a Membership That Is Marked Future Cancel

If a business marks a membership as canceled on the wrong date, now you have the option to uncancel the membership so you can reset things.

Tuesday, May 26, 2020
Online Class Links Provided to Customers Who Are Logged In

Now customers who are registered for an online zoom class can log in to see its URL. It's a handy backup to the email they received.

Friday, May 22, 2020
Create a Private Session From Home Screen

Now you can initiate a private session right from your home screen & then choose who your client is. This is a great shortcut when you have a lot of privates.