Product Updates

Punchpass is constantly being updated and improved! This is what's new:
Thursday, January 31, 2019
Email Reporting has been significantly improved!

We have added email reporting back to Punchpass, and it's significantly improved. We now show ALL email sent including transactional emails (reservation reminders, password resets, etc.) We also collect delivery statistics for any custom email you send. So you can see how many people opened the email about your big announcement. 😃 Helping you communicate with your customers is a primary goal of Punchpass - this update helps you see how you are doing!

Tuesday, January 22, 2019
Customer Notes have been improved/updated

Customers can now have multiple Notes. Before there was a single notes field, which made it difficult to see any progression if there needed to be a series of updates. Now with multiple notes it is easy to document multiple things in a customer's account.

Monday, January 14, 2019
100% Discounts are now available!

You can now create 100% discount codes, which when applied will remove the need to enter credit card information to 'purchase' a pass. The big deal here is now you can offer 'free' passes for sale, for example for new customers to try your service.

Thursday, January 10, 2019
More pages moved to the new design

The Online Purchases page and the Create Reservations page for customers have both been moved to the new design. The Create Reservations page now has much better functionality - the search bar allows an admin to quickly reduce the # of classes shown to make booking multiple classes easier.

Monday, December 17, 2018
Public Schedules can now be filtered by Instructor

Finally! 😃 Public schedules can now be filtered by the instructor name. So if you clients have a favorite instructor....this will make booking easier for them!

New Feature
Thursday, December 13, 2018
Change 'Location' to custom filter

You can now change ‘Location’ for a class to be whatever you’d like, and customers can then filter based on that new classification. For example, ‘Class Levels’, ‘Intensity’, ‘Room’, etc. Allows you to customize your public schedule even more to YOUR business! Public schedules can now also be filtered by Instructor.

New Feature
Monday, December 10, 2018
New feature - Discount codes!

Clients who have Stripe connected to Punchpass to process payments can now create and distribute discount/coupon codes in order to let customers apply a discount to their purchase. Discounts can be used for passes, pre-pay class registrations, and paid series.

Wednesday, November 28, 2018
Logged in customers now see more card usage details

We have improved the data we show logged in customers to summarize the future reservations, as well as detailing how used up an existing membership’s pass is. All of this helps the customer understand the status of their pass with your business. Better customer information means fewer questions for you!

Tuesday, November 20, 2018
Multiple application speed improvements

We have implemented a few different improvements to our search functionality, and customer reservation functionality, to significantly improve the speed of Punchpass (especially for clients with large customer lists and/or who are far away from the USA.)

Wednesday, November 14, 2018
All Reports ported to new design

All of the Reports in Punchpass have been moved to our new design. That leaves only a small part of the app left to be moved!