Product updates

Punchpass is constantly being updated and improved! This is what's new:
New Feature
Tuesday, October 11, 2022
NEW FEATURE! Customer Tagging is live

Customer Tagging lets you segment and target custom groups within your client list so you can connect with them the way you want. Tags are a great way to build out a marketing strategy, easily organize customer information, and identify customers to connect with in the future.

New Feature
Tuesday, October 4, 2022
NEW FEATURE! Instructor Profiles are live

Instructor Profiles let you put the spotlight on your instructors. So now you can share information about the people teaching your classes with your customers.

New Feature
Tuesday, October 4, 2022
NEW FEATURE! Calendar Feeds are live

Calendar Feeds are live! Now you can sync your teaching schedule with your personal or business calendar. So whether you use Google Calendar, iCloud, or Microsoft Outlook, you'll be able to keep track of your classes and series in one place.

Improvement
Monday, October 3, 2022
Added consistency to pass status colors

Minor change to improve consistency of status colors -- if a pass is active or pending, the bar is green. If it is suspended it is grey.

Improvement
Monday, October 3, 2022
Google captcha added for security

For security purposes, we have added the Google captcha to the public account creation page, to foil those nasty spammers. The first page load is invisible to the user. If the user 'fails', then we show the page where they have to check the box.

Update
Monday, October 3, 2022
Discounts are now eligible for all passes & tickets by default

Now when a new discount code is added, it defaults to be eligible for ALL passes, including tickets.

Improvement
Thursday, September 15, 2022
Series Booking Logic Improved

We have improved the decision logic around how the system determines whether a customer may book into a series. Specifically, if a customer has a membership where the current active pass of the membership expires before the end of the series, the system will now allow them to book if the membership is eligible, has enough total overall punches (if it is a punchcard membership), and does not expire before the series ends.

Improvement
Thursday, September 15, 2022
Discounts for Unpaid Tickets Now Allowed

Admins are now able to apply a discount to an unpaid ticket in a customer's account. If you assign a customer a ticket, it will be 'unpaid' by default. Then if you click on the 'Manage Ticket' option, you'll see all discounts that are eligible for use with that ticket & you can choose which one to apply. (NOTE: You may need to check the settings on your discount codes to ensure tickets are eligible.)

Bug Fix
Monday, September 12, 2022
Fix for Multiple Studio Logins

The 'Change Studio' option is now always available if the client or customer has other places they can log in.

Bug Fix
Monday, September 12, 2022
Inadvertent Loophole Closed

A glitch previously allowed admins to set up appointments as a series of classes. We now prevent that from happening.