Product Updates

Punchpass is constantly being updated and improved! This is what's new:
Friday, August 9, 2019
Membership due date can be moved to the future or past

Now you can change a membership's renewal to a date in the future beyond the current renewal date. This could be a simpler way to 'pause' a membership for just a few days, or add more time to a membership as some sort of credit. It gives the clients flexibility. When the renewal date is changed, Punchpass adds a note to the membership. Punchpass does not process any credit or pro-rating.

Wednesday, August 7, 2019
Email receipts reflect membership dates more clearly

Membership email receipts now clearly state the status of the membership and when the customer will be charged. Now dates are clearly stated to reflect when a purchased membership is going to start and when the customer will be billed.

Thursday, August 1, 2019
Report for Attendance by Date Range loads faster

The Attendance by Date Range has been improved to run much faster & will no longer timeout on large datasets. The report is fully downloadable as a csv file as well.

Tuesday, July 23, 2019
MEMBERSHIPS!  Major enhancements have been made

We're excited to introduce a big crop of new features: 👉The membership renewal date can now be changed.  👉If a membership is unpaid, you know it & you're prompted to act. 👉If a membership that is paid via Stripe is left unpaid, it will not continue to renew. 👉 Your customers can purchase a membership with a future start date. 👉You can assign a customer a membership that started in the past for special situations. 👉 When you pause a membership, it will stop immediately. Then it will start back up right where you paused it so any remaining days can be used before the next payment is due. 👉Future-dated pausing. 👉Membership notes.

Monday, July 8, 2019
Adding a Substitute Instructor - Improved

We've made it MUCH simpler to add or remove a sub for a class. It's now obvious to you and your customers that the class will be taught by the sub -- the names of the regular teacher and the sub are both shown.

Monday, May 27, 2019
Translations updated to 100% translated

Chinese, Swedish, Norwegian, Spanish, and Dutch have all been updated to 100% translated on the customer facing side of Punchpass, helping our clients serve their customers in the language they choose. We'll continue to update all our languages as we modify and improve the app!

Wednesday, May 22, 2019
Payment form when assigning a new pass has been improved

When assigning a customer a new pass or membership, the Payment section has been improved to only show the parts of the form necessary, depending on whether the customer is paying with a credit card or not. This update will help reduce confusion about what fields are needed when assigning a new pass!

Wednesday, May 15, 2019
Customer Attendances report - date range added

The Customer Attendance report has gotten an upgrade: you can now select a date range to see who has come to class over that time period. That makes it much more useful for tracking attendances for contests & challenges.

New Feature
Tuesday, May 7, 2019
Why is an Attendance a No Pass?

We have added a small pop-up to explain WHY an attendance has been marked as having no pass. This will make it much easier to understand, an help guide you and your instructors to help fix the problem.

Thursday, May 2, 2019
Security Update

Administrator passwords now require an email confirmation - they cannot be changed in-app. And customer emails cannot be changed to match an administrator's email address by mistake (potentially enabling admin login privileges.) More updates including 2FA coming soon!