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Product Updates

Punchpass is constantly being updated and improved! This is what’s new:

Bug Fix

Ordering Passes in Pass list

June 14, 2018


The re-ordering of passes has been fixed. Now dragging and dropping passes in order to change how they are displayed will work as expected!

Improvement

Attendances Report Now Emailed

June 10, 2018


The Attendances Report for many clients was becoming to big to download – the server could not process the report in time. Now we process the report in the background and send the user a link to download the report once it has finished.

Improvement

Add to Calendar Buttons added

June 9, 2018


Add To Calendar buttons have been added for logged in customers, so they can easily add reservations to their personal calendars.

Improvement

Help widget moved to navigation bar on mobile

June 8, 2018


The help messenger in Punchpass has been moved to the navigation bar on mobile in order to free up space in the main application and prevent accidentally triggering it.

Improvement

Admins can see WHO made a reservation

June 5, 2018


Often it can be difficult to determine WHERE a reservation came from. Now in the Reservations report we list if the reservation came from either: the public form, from a logged in Customer, or from an Admin inside Punchpass.

Improvement

Free classes now have open registration

June 1, 2018


If a class is marked as free, we now permit registrations even if a customer does not have an active pass. (Clients CAN still require customers to log in.) This improvement makes it much easier to offer free teaser classes, while still requiring an active pass for all other classes. Free classes are also far less confusing when taking attendance – Punchpass will not flag customers in free classes as showing needing a pass.

Improvement

Customers can now updated the credit card used to pay for a membership

June 1, 2018


Now customers can update their Credit Card details when they are logged in, and Admins can send customers a custom link (exactly like a Paylink) to update their card details.

Improvement

New Date/Time picker

May 31, 2018


We changed our date/time picker to enhance the experience on mobile. The previous picker was prompting the keyboard and the native carousel to engage. The new picker does not.

Improvement

Clients can now restrict how far out into the future customers can make reservations

May 29, 2018


Clients can choose to limit the # of days into the future reservations can be made. Previously this could only be done by hiding the schedule, but that was not feasible if you wanted to restrict reservations to only a couple weeks out. Now the length the schedule is shown is independent from the length of time people are allowed to make reservations. Settings in Manage Account, Account Settings, Reservation/Schedule Settings.

Improvement

Admins can now Pause active memberships

May 23, 2018


A lot of improvements made to Memberships, with the primary one being that they can now be Paused. This allows admins to accommodate customer requests for pausing, often due to injury.

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