Improvement
New Date/Time picker
May 31, 2018
We changed our date/time picker to enhance the experience on mobile. The previous picker was prompting the keyboard and the native carousel to engage. The new picker does not.
Improvement
Clients can now restrict how far out into the future customers can make reservations
May 29, 2018
Clients can choose to limit the # of days into the future reservations can be made. Previously this could only be done by hiding the schedule, but that was not feasible if you wanted to restrict reservations to only a couple weeks out. Now the length the schedule is shown is independent from the length of time people are allowed to make reservations. Settings in Manage Account, Account Settings, Reservation/Schedule Settings.
Improvement
Admins can now Pause active memberships
May 23, 2018
A lot of improvements made to Memberships, with the primary one being that they can now be Paused. This allows admins to accommodate customer requests for pausing, often due to injury.
Improvement
Better notification of bounced email
May 22, 2018
We integrated Postmark’s Rebound feature to provide a notification to admins and to logged in customers if their email bounced, prompting them to update it.
Bug Fix
Now clients are not charged until the end of their 14 day trial
May 11, 2018
Now we grant new trial customers the full 14 days of a trial, regardless of when they enter their CC information to continue using Punchpass. Messaging was improved to highlight that no CC needed for the trial – it’s fully featured.
Improvement
To accept payment for a reservation as an admin we now use the standard credit card form
May 8, 2018
We have now standardized on the new Stripe Element checkout form completely to provide consistency throughout the app.
Improvement
Clients can now add their own custom image for Facebook sharing
May 7, 2018
Instead of a default Punchpass provided image (which is Yoga focused) clients can add their own image to be used when the schedule or a class is shared via Facebook. Go to Manage Account, Account Settings, Reservation/Schedule settings.
Improvement
Members are now shown which passes are good for a specific class if a pass purchase is required first.
May 7, 2018
When a class requires an active pass in order to book (and the customer does not have that pass) instead of just telling them to go to the Pass Purchase page, we now show them which passes & memberships are eligible for that class right on that page. This will reduce confusion where a customer knows they need to buy a pass, but don’t know which one.
Improvement
The functionality to choose a customer when adding a reservation for a class has been improved
May 5, 2018
Adding a new customer reservation to a class was difficult on mobile, as scrolling through a long customer list was a pain. Now there is a simple search box to make adding customers much faster.
