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Product Updates

Punchpass is constantly being updated and improved! This is what’s new:

Improvement

Multiple application speed improvements

November 20, 2018


We have implemented a few different improvements to our search functionality, and customer reservation functionality, to significantly improve the speed of Punchpass (especially for clients with large customer lists and/or who are far away from the USA.)

Improvement

All Reports ported to new design

November 14, 2018


All of the Reports in Punchpass have been moved to our new design. That leaves only a small part of the app left to be moved!

Improvement

Faster Stripe Payouts for AUS/NZ!

November 10, 2018


Stripe has announced that payouts in AUS/NZ have been upgraded to a faster payout schedule – 2 days for AUS and 4 days for NZ. Great news for Punchpass clients in those regions!

Improvement

Customer Improvements

November 7, 2018


1) Now when you add a new customer from the Attendance page, Punchpass automatically marks that customer as attending that class. One less step for you! 2) Updating a customer email address will update any future reservations, ensuring the reminders go to the new address! 3) If a new customer already exists, but they are archived, Punchpass will re- activate the archived customer instead of creating a duplicate.

Improvement

Improved Decision Process For Customer Bookings

October 24, 2018


The part of Punchpass that decides if a customer is allowed to book a class has been dramatically improved, to better support clients who require an active pass to book AND limit reservations to the number of visits purchased. The new code also takes memberships and future renewal periods into account.

Improvement

List Schedules only show 20 days for quicker loading

October 9, 2018


The LIST schedules for the public pages and for logged in customers now only show the first 20 days of the schedule. This allows the page to load MUCH faster (on average 4x faster), providing a much better experience for your customers. (Especially since the List view was primarily viewed on mobile.) A button at the bottom allows customers to quickly load the next 20 days, etc, etc.

Improvement

Customer Birthdays now include the YEAR

September 27, 2018


Customer birthdays now have the year as an optional field, so you can track a customer’s age. Helpful for children’s classes or classes with elderly customers.

Improvement

New Memberships Can Be Created Using Existing Card Info

September 20, 2018


You can now create a NEW membership for a customer, using the saved credit card information from an older active or canceled membership. This allows much more flexibility to change memberships, without having to ask the customer to re-enter their credit card information.

Improvement

Easier to invite new customers to create an account

September 11, 2018


There is now a checkbox when creating a new customer that, if checked, will automatically send the new customer an email inviting them to create an account. Just another way Punchpass helps automate the little things that add up!

Improvement

Pagination added for long customer lists

September 10, 2018


We have dramatically sped up the loading of the customer list when viewing all customers AND when taking class attendance. Search still works for the entire list, but we only load a small fraction of customers onto the screen. The performance impact will be felt by everyone, but especially those clients not in the USA and/or who have large customer lists.

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