You can now create a NEW membership for a customer, using the saved credit card information from an older active or canceled membership. This allows much more flexibility to change memberships, without having to ask the customer to re-enter their credit card information.

There is now a checkbox when creating a new customer that, if checked, will automatically send the new customer an email inviting them to create an account. Just another way Punchpass helps automate the little things that add up!

We have dramatically sped up the loading of the customer list when viewing all customers AND when taking class attendance. Search still works for the entire list, but we only load a small fraction of customers onto the screen. The performance impact will be felt by everyone, but especially those clients not in the USA and/or who have large customer lists.

Now if clients choose to hide the name of the instructor from the public schedule, we hide it on the class details page too in order to be consistent.

The main Attendance report now has a date range picker, so you can pull an Attendances report spanning multiple months. Much easier than having to download multiple monthly reports and put them together in a spreadsheet! The Specific Class Details has been changed to become Attendances by Class/Date. This report allows you to select 1 or more classes AND a date range, to pull a list of attendances. Want to email EVERYONE who attended Beach Bootcamp over the summer? This report makes that super easy.

Standing Reservations can now be created that start in the future, instead of always starting immediately. The core functionality behind Standing Reservations has also been improved to eliminate a few bugs.

We have made some significant upgrades to the core software that Punchpass runs on (Ruby on Rails) as well as the infrastructure that hosts Punchpass. While this work is always ongoing, everyone should start to see even better app performance than before!

Admins can now download or view any previous Punchpass invoices, right from the Billing page in Manage Account. Much easier when you need a copy to justify this great service to the accounting department! 😄

Our payment processing partner, Stripe.com, just announced dramatically improved support options for their customers: 24×7 phone and chat support. GREAT news for all the Punchpass companies who use Stripe.

We’ve improved the account creation flow for your customers to make it easier to create new accounts, AND improved the ability for admins to help customers if they become stuck.