Businesses can mark videos as “pinned” so they rise to the top of the content library when viewed by customers. There is not a limit to the number of pinned videos. This is particularly useful for welcome videos or introductory content.

Since customers may sign up for online classes from many different locations, we now display the time zone to the class time for clarity. This applies to online classes only.

Latecomers can join you online! Punchpass tells them the class has already started but that they can still register & they will receive the link via email. The class itself will continue to show on the upcoming class schedule until 1 hr past when it starts.

Businesses can now embed just the next 2 days of class times — today and tomorrow — on their websites if they don’t want to show the whole schedule. This works well for a business’s home page, where room might be limited.

Instead of downloading to the desktop, we email the CSV to the company email address for added security.

We updated the reservation system to eliminate the need for “matching”. All reservations received are now either automatically matched to an existing customer or they automatically create a new customer.

If a business is having a problem with Zoom, we now give them the ability to disconnect their Zoom accounts WITHOUT removing the existing Zoom classes so you can immediately reconnect. They also have the option to disconnect from Zoom AND remove the existing Zoom meetings from Punchpass.

Now when a business moves to “data hold” on Punchpass, the system marks all of the existing active memberships as paused.

1. We now include the meeting password that is generated on the class details page AND in the last email sent to customers. They shouldn’t need it – but it’s there if they do for some reason.
2. The blue ‘online class’ box on the admin side of the class instance page has been redesigned to contain the url more cleanly.
3. We added a class START button to the blue box for each online class. This is a URL that the instructor can use to start the meeting. In our testing, it allows whomever clicks it to run the online class, even if they are logged into Zoom on another account.

Now businesses can allow more last-minute class reservations. You can choose 15, 30, or 45 minutes before class for the reservation cutoff.