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Product Updates

Punchpass is constantly being updated and improved! This is what’s new:

Update

Online Purchases Report Now Includes Discount Code Tracking

May 18, 2021


Now you can see which discount code was applied to each online purchase!

Improvement

Updated Content Collection Title to Include Number of Videos

May 17, 2021


Now we show your customers a count of how many videos are in each collection of your content library.

Improvement

“Select All” Truly Selects ALL to Send Emails From a Report

May 6, 2021


Now you can send emails to EVERYONE when you “select all” on a report. You don’t have to go page-by-page 🙂

Update

Removed Static Text re: Content Library

May 6, 2021


We no longer include the text “This pass provides access to our content library” when purchasing a pass online. The text had been confusing to some customers.

Update

Show Thumbnails for Videos in Content Library

May 6, 2021


When a customer loads the content library, we now show a thumbnail image. When they click through to the actual video, they can see it in full. This improves the performance and appearance of your content library collections.

Improvement

Improved Visibility for Details of Paused Membership

May 4, 2021


Clients are now able to see how many punches are left on a paused membership if the membership type is a punch card.

Improvement

Improved Bulk Reservation Booking From Admin View

May 1, 2021


A couple improvements when you’re adding reservations for a customer from the admin side of Punchpass: if a class is full and has the option for a waitlist, we will let it be selected and a waitlist reservation is created. Plus we’ve added better labeling (which classes are booked, which ones are full and have a waitlist). So you can be informed while you’re adding those bookings!

New Feature

Let Customers Cancel Their Own Memberships

April 29, 2021


You can now let your customers cancel their memberships themselves without contacting you. This is available on a membership-by-membership basis….which gives you flexibility. You can restrict customer self-cancel for memberships that give a big discount in return for a long term commitment, while enabling cancellation for rolling memberships with no end date. We’ll send you an email when a membership has been canceled by a customer.

Improvement

Now You Can Modify the Restart Date of a Paused Membership

April 29, 2021


Business admins now have the ability to modify or remove a membership’s restart date, without reactivating the membership. So as your customers request changes to their paused membership status, you can easily modify the membership to adjust to those requests. Life happens, and now you can roll with it a little better!

Update

🎉 Public Pages Redesign Complete! 🎉

April 29, 2021


We have wrapped up a long project to redesign every page of the application, and the changes are now live! So the look of Punchpass is the same before & after your customers log into their profiles. The new design loads faster & is more mobile friendly too. So choose a theme for your public pages & watch the magic ripple through everything your customers see. Hooray!

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