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Product Updates

Punchpass is constantly being updated and improved! This is what’s new:

Change class lengths for private sessions

November 11, 2024


We’ve expanded the edit class length feature to private sessions in Punchpass!

✏️ Change individual classtime lengths

October 10, 2024


Users can create or edit an individual classtime to change the length from the class default. This is ideal for our users who are offering series with differing classtimes. Click here to learn more!

Improved schedule viewing for start/end of the month

October 2, 2024


From the admin schedule view, we are now showing two weeks before the 1st day of the month and two weeks after the last day of the month. This should improve the user experience of looking at most recent/upcoming classtimes regardless of the time of the month.

Rollover Membership Credits ↪️

September 19, 2024


If you offer punchcard based memberships, you can now set any unused credits to rollover to the next pay period! You can turn this on by membership type in Punchpass. Either set the rollover status when creating a new membership, or edit an existing one to automatically rollover unused credits!

Receipt downloads from customer account

September 16, 2024


Customers can now easily download PDF receipts for their passes with the full history of attendances applied! Receipts for current passes and full/expired passes are all easily accessible in their own account. Ideal for customers who need detailed receipts for insurance providers!

Improvement

🚀 Customer Launch Email Template

September 12, 2024


A new email template has been added – “Punchpass Launch Email.” This is our recommended template (that you can modify!) to launch Punchpass to your customer base. You can also use it as a base template for a ‘new customer’ email, to make sure they have everything they need to stay engaged with your business.

Improvement New Feature

Recurring Private Sessions 🔁

September 12, 2024


Standing Reservations is one of our most popular features – now we’ve applied that same magic to private sessions! If you teach privates, it’s pretty common to have the same client come each week at the same day/time. Now you can create a standing private session for them, which makes managing things much easier. See a quick video of the workflow here.

Improvement Update

Limit Discount Code to 1 per customer ☝️

September 5, 2024


Looking to offer a special deal, but don’t want to allow customers to take advantage? Turn “limit to one use per customer” on when setting up your new discount code.

Improvement Update

Create Biweekly Classtimes!

September 3, 2024


When you create a recurring classtime in Punchpass, you can now select Weekly or Biweekly to match your scheduling needs 😊

Update

Tickets now listed in Customer History

September 3, 2024


Looking for an expired or full ticket within a customer’s account? These are now located in the History tab below the list of expired/full passes!

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