Improvement
Pass Receipts Are Customizable
August 17, 2022
Now you can customize your pass receipts! Just go to the ‘Taxes, Invoices, & Revenue’ settings page to add your ‘Custom Info to Display on Pass Receipts’.
Improvement
Customer Language Translations Updated
August 8, 2022
The language translations for your customers have been refreshed. So now your customers will now see 100% complete translations for Spanish, Dutch, Norwegian, French, and German.
Update
Failed Payment Visibility Added Back to Attendance Screen
August 8, 2022
We’ve added back a “heads-up” notification that you get during attendance that shows if a customer has an unpaid/suspended pass/membership that would otherwise have been used for that attendance. With the added visibility, you can address the failed payment situation with the customer while they are with you.
Bug Fix
Fixed Square Duplicates Issue
August 5, 2022
We’ve fixed an issue where we were sometimes seeing duplicate Square purchases listed.
Improvement
Admin Billing Form Updated
August 5, 2022
We’ve improved and customized the form your admins use to update your credit card for your Punchpass subscription.
Improvement
Instructor Adding Sub Is Redirected Differently Now
August 2, 2022
Now when an instructor adds a sub to a class they are teaching, they’ll be redirected to the class details page or the hub page (depending on their access level) after successfully adding the sub.
Improvement
Phone Number Added to Export File
August 2, 2022
We’ve added the customer phone number to the csv export of the attendance report.
Improvement
Series Start Date Added to Your Settings
August 2, 2022
We’ve made things clearer for you when you look at your current series in your Classes settings: Now you’ll see the start date of a series tacked on to the series name. This is to help you and your admins distinguish between series that may all have similar names.
Improvement
Taxes, Invoices & Revenue Settings Moved
July 28, 2022
We’ve moved some of the more important money-based admin settings out of ‘General Settings’ and into their own section. So your business admins will find the settings for taxes, attributed revenue, and the invoice confirmation text in the new section, called ‘Taxes Invoices & Revenue’.
New Feature
New Insights Into Customer Cancellations
July 13, 2022
We added a great new “Canceled Reservations” report to display canceled reservation information for each class. So now you can get some insight as to who is canceling & who did the canceling: the customer or a member of your staff. You’ll also see how soon before class the cancellation happened. Note: the report data is available for reservations canceled after July 20, 2022.
