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Product Updates

Punchpass is constantly being updated and improved! This is what’s new:

Bug Fix

Fix for Multiple Studio Logins

September 12, 2022


The ‘Change Studio’ option is now always available if the client or customer has other places they can log in.

Bug Fix

Fixed Mobile Issue with Create Account Button

August 25, 2022


The ‘Create Account’ button was hidden on mobile, for unknown reasons. We have added it back so it will show on the slide-out mobile menu under sign-in.

Improvement

Content Library: One Video Can Be Attached to Multiple Classes

August 25, 2022


Here’s a nice improvement to your content library — Now you can attach a single video to multiple classes. So if you want to reuse the same video multiple times, you can do so without uploading it more than once.

Improvement

Appointments Booking Easier for Your Customers

August 25, 2022


We’ve made a nice improvement to your public appointment schedule. Now when customers go to book, they can click anywhere on the ‘box’ to proceed with the booking — easy peasy! Previously, the appointments were only clickable if they hit the name of the class/appointment. This works just like the current calendar view works where the whole day is the link.

Improvement

Canceled Class Reservations Report Improved

August 17, 2022


We’ve made a few improvements to the Canceled Class Reservations Report.

Improvement

Pass Receipts Are Customizable

August 17, 2022


Now you can customize your pass receipts! Just go to the ‘Taxes, Invoices, & Revenue’ settings page to add your ‘Custom Info to Display on Pass Receipts’.

Improvement

Customer Language Translations Updated

August 8, 2022


The language translations for your customers have been refreshed. So now your customers will now see 100% complete translations for Spanish, Dutch, Norwegian, French, and German.

Update

Failed Payment Visibility Added Back to Attendance Screen

August 8, 2022


We’ve added back a “heads-up” notification that you get during attendance that shows if a customer has an unpaid/suspended pass/membership that would otherwise have been used for that attendance. With the added visibility, you can address the failed payment situation with the customer while they are with you.

Bug Fix

Fixed Square Duplicates Issue

August 5, 2022


We’ve fixed an issue where we were sometimes seeing duplicate Square purchases listed.

Improvement

Admin Billing Form Updated

August 5, 2022


We’ve improved and customized the form your admins use to update your credit card for your Punchpass subscription.

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