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Product Updates

Punchpass is constantly being updated and improved! This is what’s new:

Improvement

Customer Language Translations Updated

August 8, 2022


The language translations for your customers have been refreshed. So now your customers will now see 100% complete translations for Spanish, Dutch, Norwegian, French, and German.

Bug Fix

Fixed Square Duplicates Issue

August 5, 2022


We’ve fixed an issue where we were sometimes seeing duplicate Square purchases listed.

Improvement

Admin Billing Form Updated

August 5, 2022


We’ve improved and customized the form your admins use to update your credit card for your Punchpass subscription.

Improvement

Series Start Date Added to Your Settings

August 2, 2022


We’ve made things clearer for you when you look at your current series in your Classes settings: Now you’ll see the start date of a series tacked on to the series name. This is to help you and your admins distinguish between series that may all have similar names.

Improvement

Instructor Adding Sub Is Redirected Differently Now

August 2, 2022


Now when an instructor adds a sub to a class they are teaching, they’ll be redirected to the class details page or the hub page (depending on their access level) after successfully adding the sub.

Improvement

Phone Number Added to Export File

August 2, 2022


We’ve added the customer phone number to the csv export of the attendance report.

Improvement

Taxes, Invoices & Revenue Settings Moved

July 28, 2022


We’ve moved some of the more important money-based admin settings out of ‘General Settings’ and into their own section. So your business admins will find the settings for taxes, attributed revenue, and the invoice confirmation text in the new section, called ‘Taxes Invoices & Revenue’.

New Feature

New Insights Into Customer Cancellations

July 13, 2022


We added a great new “Canceled Reservations” report to display canceled reservation information for each class. So now you can get some insight as to who is canceling & who did the canceling: the customer or a member of your staff. You’ll also see how soon before class the cancellation happened. Note: the report data is available for reservations canceled after July 20, 2022.

Improvement

Allow Series Bookings Sooner Than Your Other Classes

July 1, 2022


Now you can open up your future series for registration sooner than your global booking window settings would normally allow. Just set the ‘Registration Opens’ date for the date booking should begin for the series and you’ll be set!

Bug Fix

Occasional Membership Renewal Issue Resolved

June 24, 2022


We have fixed an issue that was preventing some clients from modifying membership renewal dates. You will always be able to remove any credit to modify the membership again.

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