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Product Updates

Punchpass is constantly being updated and improved! This is what’s new:

Improvement

Default messaging improved for intake forms

December 12, 2022


Now we show a default success message when a customer completes an intake form if the business hasn’t defined a custom message.

Improvement

Gift card sales have better visibility

December 12, 2022


If a pass was purchased using a gift card, we now show “gift card” within Punchpass (not ‘discount code’). The email confirmation also now highlights that a gift card was used to make the purchase.

Improvement

Better reporting for full and expired passes

December 12, 2022


The Expired and Full Passes report now has two tabs, so business users can switch between viewing expired or full passes. We’ve also updated the Passes Expiring Soon report to show only active passes (not full ones).

Bug Fix

Fixed issue with ticketed classes waitlist

December 12, 2022


We’ve fixed a customer workflow issue around waitlists for ticketed classes when a pass is required for signup.

Bug Fix

Display of canceled reservation time adjusted

November 21, 2022


The list of canceled reservations on the class details now shows the canceled time using the client’s chosen display settings (12 or 24 hour).

Improvement

Show all classes on list view of public schedule

November 21, 2022


Now you can list ALL your classes on the list view of your public schedule to show all classes (subject to the number days limit you’ve set). NOTE: there are capacity limits to this functionality so it is not suitable for all businesses.

Improvement

Drafts for Intake Forms

November 7, 2022


Now you can save an intake form in a new `draft` status — so you can create a form and go back at it again to make changes before it is actually live for customers.

New Feature

NEW PUNCHPASS PLANS!

October 27, 2022


Whether you run your business alone or you have a studio with lots of instructors and multiple locations, there’s a fit for you at Punchpass with our new plans: ** The Willow Plan is our new feature-packed plan at a budget-friendly price point. It’s perfect for solo teachers, PTs, and anyone wanting a professional way to keep their class offerings organized without breaking the bank. ✌🏼 ** The Banyan Plan is not changing at all, and we expect it to continue to be our most popular plan. You can elevate your offerings with recurring memberships, waivers, an online content library, series, waitlists, tickets, discount codes, and more. The array of features and flexibility you get for the price is tough to beat. ** The Redwood Plan is the ultimate package, designed to provide even more flexibility and customization. It includes customizable intake forms to let you collect the information you need from customers upfront and remove the administrative hassle of collecting it after registration. You can also tag your customers, so you can begin to segment your customer list any way you’d like. A customizable homepage is provided too, giving you the ability to highlight studio events and special promotions.

Improvement

Intake Forms Have Improved Formatting Flexibility

October 20, 2022


For Intake Forms: the description and custom success message fields now use an advanced text editor. This allows admins to create better-formatted info for their customers.

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