We have fixed a couple of issues with upcoming reservations not showing the correct information. Primary issues were still showing the ‘Needs Pass’ (or not) after changing a class’s pass eligibility, and the ‘new customer’ plant icon showing after someone had attended.

We’ve made it much easier for you to “sell” passes for free! Just fix the price as $0 and set it to sell online. That pass will be listed on your public pass sales page with a price of $0. When a customer selects the pass, they are prompted to complete the form (so you have their contact information), but then they are NOT redirected to Stripe — they receive the “thank you” confirmation and an email receipt with the $0 sales price noted. The regular limitations around WHO can ‘buy’ the pass are still valid. For example, you can limit $0 passes only to new customers, or only 1 purchase per customer. So if you want to make a free trial pass available to make your studio as welcoming and inclusive as possible, offer a free one 🙂 This should be a great tool to help with your marketing efforts!

Want to offer a limited number of special passes? Now you can set a limit to how many passes you can sell of a particular pass type. Once you’ve sold that number of passes, your customers will see that the pass has sold out. So now you can offer passes with limited availability (New years special!) without monitoring sales numbers and manually turning them off.

Admins will see an improvement to the “Passes – Payment Not Received” report — it now includes passes where the Stripe payment failed. Those passes are highlighted with a little orange flag to help distinguish them.

We’ve improved the messaging on your attendance screen after you’ve ‘forgiven’ a customer for attending a class without a valid pass. You’ll see this improvement for such situations from this date forward (not retroactively).

We’ve removed the ‘duplicate emails’ report from the admin view. Duplicate emails have been forbidden for several years, so that report was no longer relevant.

Now you have the ability to completely shut off the sale of a pass. You won’t use this often, but it’ll be handy if you want to disable a rogue link that might be floating around — like a secret link that’s outlived its time or if you suspect credit card fraud targeting a specific pass.

We fixed an issue with onboarding intake forms that were not working on mobile. All fixed.

Now you can sell a membership that’s 9 months long.

Now you can quickly duplicate existing passes, classes, and series! So you can copy an existing version of something you currently offer to create a new one while keeping the important settings, descriptions, etc. No need to start from scratch! For new classes & passes, you’ll copy over the existing eligible pass <-> class relationship (except for any tickets). Series duplication is a little more basic, so you’ll have to complete the new series’ settings. We expect this new feature to be a real time saver for you 🙂