When a series has registered customers, and instances are added or removed, Punchpass will ensure that the reserved customers have reservations in any new instances added to the series. Reservations in a class that is removed from a series will remain, but they will not be considered part of the ‘bundle’ of reservations for the whole series.

Tickets can now be used to grant access to specific collections of content. When ticketing is enabled for a course or series, a button will appear to manage access to the content collection. It’s important to note that access to content is dependent on having a valid and active pass. Once the pass has expired or is full, content access will end immediately (i.e., when the class or series is over).

We have improved the process for administrators to add a class to the Appointments schedule. The revised process now has two steps: 1. To enable the appointments schedule, admins must first turn it on in Manage Settings under Public Schedule. Note that this has already been enabled for all existing clients with appointments on their schedule.
2. Next, you can choose to display a course on the appointments schedule (or move it back to the regular schedule using the actions menu for that course).

Admins on your account can now delete assigned tickets that have not been paid for through Stripe. You can also assign an unpaid ticket and manage it by clicking the “Assign a Ticket” button on this modal after taking attendance for a customer. You can manage the ticket through the existing Manage Ticket page.

We are excited to announce that individual session reservations are now live for series! This is great for those times when you want to allow your clients to fill up extra spots by making individual reservations in a class that is part of a series. A few extra reservations can help boost the bottom line!

Admins will now see a quick link to add a new instructor right from the homepage. You’ll see that in the ‘New…’ dropdown.

We have launched a new Stripe billing portal to give you better access to your Punchpass subscription information. Account admins can add a new payment source, which can include methods other than credit cards, such as ACH. You can also view and download your invoices, and update your billing information, including name, billing address, and tax ID. To download recent invoices, simply click through to the Stripe portal.

Now client admins can reorder their instructors with drag & drop. This will modify how the list of instructors appears on their public site and on any dropdown list on the admin side.

We have improved Paylinks to make payments more convenient. In addition to being able to copy and send Paylinks, there is now a ‘Scan & Pay’ button. This button opens a modal with a QR code that customers can scan to be taken to the Paylink page and complete their payment. This feature is especially useful for in-person payments. You can mark the pass as unpaid, click on it, then click the Scan & Pay button to show the QR code to the customer. With Apple Pay and Google Pay enabled by default, payment can be quick and easy for customers.

We have significantly improved the loading time admins experience when they go to the settings to manage their content library.