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Update

Updated Pass Ending Soon Email

February 19, 2025


To make sure customers understand their pass status, when their pass is expiring soon or running low on credits, the email they receive includes:

  • What type of pass it is
  • How many visits are left in the pass
  • When the pass expires
  • The classes attended on the pass (no shows and late cancels are flagged)
  • The customer’s other current active passes