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Discounts for Unpaid Tickets Now Allowed

September 15, 2022

Admins are now able to apply a discount to an unpaid ticket in a customer’s account. If you assign a customer a ticket, it will be ‘unpaid’ by default. Then if you click on the ‘Manage Ticket’ option, you’ll see all discounts that are eligible for use with that ticket & you can choose which one to apply. (NOTE: You may need to check the settings on your discount codes to ensure tickets are eligible.)