Studio Life
Running a fitness studio & class based business comes with all sorts of challenges. Claire & Victoria from Punchpass tackle how to handle tricky situations with customers, the pros & cons of different policy approaches, and much more.
Hear how two experienced studio owners and instructors recommend handling things, so your business can run smoother!
Running a Studio is Tough! 💪
Short 5-10 minute videos debating different issues, situations, and dilemmas studio owners face. Enjoy this content? Let us know what you’d like us to cover!
How to Nurture and Welcome those Nervous New Students to Your Studio
New students are the best! Except when they show up 2 minutes before a busy class, amiright? In this great episode of Studio Life, Claire & Victoria talk about the best ways to help new students quickly feel comfortable in your studio. That first visit is SO important….if it goes wrong, well…it will be the only visit! So having a plan, and some very clear do’s (and don’ts!) can go a long way.
Length: 8:23
What To Do When A New Class Isn’t Filling Up
Sometimes you launch a new class…..and it doesn’t perform the way you had hoped. 🙃 So what do you do next? How do you know if you should continue teaching the class? In this episode of Studio Life, Claire & Victoria talk about different ideas to handle that situation, as well as ideas for the future when you are tempted to add another new class.
Length: 12:26
How to Get Out of a Teaching Rut
It happens to everyone who teaches – the spark starts to fade and you feel less and less inspired about what you are teaching. You’re in a rut. That part is clear….what isn’t is how to get out of it. Claire & Victoria talk about the different things they do to regain that spark, and what might work for you. New music? New outfit? There are lots of different things to try!
Length: 7:57
Creating content for your studio….with customer consent!
Creating content for your studio is a never-ending task, and the social media machine is always asking for more. So how do you create this content AND not put your customers who might not want to be on IG/FB/Tiktok in an uncomfortable position? We’ll discuss ways to handle those situations, what you should NOT do, and brainstorm around an idea that potentially makes everyone happy!
Length: 9:05
How should you handle students who want to take video during class?
Selfies. UGC. IG reels. More and more we talk to studio owners whose students want to record during class. So how should you handle it? Are there boundaries you can put in place, or other ways to let clients have that creative outlet, without putting your other customers in an uncomfortable position? Join us for a brief discussion on how you can handle these situations!
Length: 5:48
The Great Waitlist Debate
As a fitness studio owner, how should you organize your waitlists? There are two primary ways to handle things when a spot opens up in class. Let everyone know, and may the odds be ever in your favor (first to click gets it), or auto-fill the spot with the first person who registered on the waitlist. First-in, First-out in fancy business parlance. 😅 So what should YOU do? Well Claire & Victoria break down the pros & cons of each method. What you choose will depend on a mix of your preferences, what your customers prefer, how full your classes are, and how often cancellations occur. Click play (and why not subscribe while you’re at it!) and we’ll help you decide which way you should choose.
Length: 7:47
